Dir of Asset and Facility Mgmt

Mecklenburg County•Charlotte, NC

About The Position

The Director of Asset and Facility Management oversees Mecklenburg County-owned real estate and facilities, land acquisition, building development, parks and greenways, vehicle maintenance and management, energy management, security services, and courier services. The role directs planning, design, construction, operations, maintenance, and security for County buildings, infrastructure, and real estate assets, ensuring these services support the County’s strategic goals and broader mission while maintaining high-quality, safe, sustainable, and compliant operations. The Director leads a department of more than 60 full-time employees, with annual operational, capital, capital reserve, and fleet reserve budgets. The position oversees functions across Real Estate Management; Design and Construction Project Management; Facilities Energy and Fleet Management; Security Services; and Business Management. Responsibilities span land purchases and property management, construction and capital projects, building and fleet operations, environmental initiatives, security and emergency preparedness, and departmental budgeting. The Director serves on the Executive Leadership Team and Enterprise Risk Management Committee, makes recommendations to the Board of County Commissioners and County Manager, develops strategic initiatives, and sets the department’s culture and vision. The position reviews departmental plans, contracts, budgets, purchase orders, and other materials; prepares and delivers presentations and reports; interprets applicable policies and laws; and serves as a liaison between the County and public organizations, including nonprofits. A bachelor’s degree in Facilities Management, Architecture, Engineering, or a related field is required, along with at least 10 years of progressively responsible relevant management experience, including at least three years of supervisory experience. A combination of relevant education and experience is accepted. Candidates must have or be able to obtain a valid North Carolina or South Carolina driver’s license and be able to obtain and maintain a County Operator’s Permit. Government experience in relevant areas and a professional architecture or engineering license are preferred. Microsoft Office Suite proficiency is required.

Requirements

  • At least 10 years of progressively responsible experience managing county, municipal, or large-scale operations in facilities, maintenance and management, capital programs, fleet, and security services.
  • At least three years of supervisory experience.
  • Bachelor’s degree in Facilities Management, Architecture, Engineering, or a related field; a combination of relevant education and relevant experience is accepted.
  • Valid North Carolina or South Carolina driver’s license, or ability to obtain one.
  • Ability to obtain and maintain a County Operator’s Permit (COP).
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
  • Knowledge of customer service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of English language structure, spelling, composition, and grammar.
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, agency rules, and the political climate.
  • Expertise in the area of assignment.
  • Ability to assess relative costs and benefits of potential actions and choose an appropriate course.
  • Ability to identify complex problems, evaluate options, and implement solutions.
  • Ability to use logic and reasoning to assess alternative solutions, conclusions, and approaches.
  • Ability to communicate information effectively and adjust actions in relation to others’ actions.
  • Ability to build collaborative strategic work relationships and guide others toward work objectives.
  • Ability to make strategic decisions by identifying relevant information and issues, developing alternatives, and committing to a course of action toward long-range goals.
  • Ability to deliver prepared presentations effectively and adapt them to the audience.
  • Ability to lead through the organization’s vision and values.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

Nice To Haves

  • Demonstrated government experience in key areas of the job description.
  • Licensed architect or engineer.

Responsibilities

  • Direct Asset and Facility Management Department operations, overseeing more than 60 full-time employees and the department’s operational and capital budgets.
  • Establish departmental responsibilities and coordinate the functions of Real Estate Management, Design and Construction Project Management, Facilities Energy and Fleet Management, Security Services, and Business Management.
  • Oversee land acquisition and property management, including County facility agreements, easements, leases, and other property matters.
  • Oversee design and construction of new or renovated County facilities and capital reserve projects, including the use of consulting architects and engineers and Construction Managers at Risk for large projects.
  • Seek improved participation by minority- and women-owned business enterprises (MWBEs) in design and construction projects, including participation at the prime contract level.
  • Oversee facilities maintenance and management for County buildings, including outsourced full-service maintenance contracts.
  • Oversee County fleet operations, including vehicle replacement purchases, fuel purchasing and management, and outsourced vehicle maintenance and GPS services.
  • Lead environmental initiatives for facilities and fleet, including work toward net-zero carbon energy sources by 2035, deep energy retrofits, solar photovoltaic installations, and transition to electric vehicles.
  • Oversee County security services, including access control and badging, video management, the Security Operations Center, cash transport, guard services, weapons screening, emergency preparedness, safety functions, and Facility Emergency Action Plans.
  • Oversee departmental business management and prepare annual operational, capital, capital reserve, and fleet reserve budgets.
  • Serve as a cabinet member on the Executive Leadership Team and as a member of the Enterprise Risk Management Committee.
  • Make recommendations to the Board of County Commissioners and County Manager and develop and implement strategic initiatives.
  • Set and demonstrate the desired departmental culture, climate, and vision.
  • Ensure compliance with statutory requirements and directives across departmental operations.
  • Review staff-submitted initiatives, reports, plans, contracts, amendments, change orders, and purchase orders for approval or modification.
  • Prepare and deliver presentations or information to the Manager’s Executive Team and Board of County Commissioners.
  • Oversee preparation of Development Agreements for disposition and development of County land or joint facility development projects with nonprofits, including facility leases.
  • Interpret and explain policies, rules, regulations, and laws to organizations, officials, and individuals.
  • Prepare or present reports concerning departmental activities, expenses, budgets, statutes, rulings, and program services.
  • Serve as a liaison between the County and public organizations, including nonprofits.
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