Director of AI Transformation and Business Modernization - Remote

UnitedHealth Group•Minnetonka, MN

1d•$134,600 - $230,800•Remote

About The Position

Optum Tech is seeking a strategic leader to drive large-scale, AI-enabled business transformation initiatives across the enterprise. The role partners with executive business and technology leaders, product teams, and operational stakeholders to identify, prioritize, and execute opportunities that improve efficiency, enhance customer experiences, and deliver measurable business value. The position calls for strong leadership, communication, and organizational skills, along with an understanding of emerging technologies, AI capabilities, operating model transformation, and enterprise delivery practices. The Director will orchestrate concurrent workstreams, influence senior stakeholders, and help shape how work is performed across critical business functions. Responsibilities span transformation strategy and execution, program and portfolio governance, executive engagement, future-state design and innovation, technology delivery collaboration, and organizational change. The role is remote from anywhere within the U.S., subject to UnitedHealth Group’s Telecommuter Policy. The salary range is $134,600–$230,800 annually based on full-time employment. The company describes a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility requirements.

Requirements

Bachelor’s degree in Business, Technology, Engineering, Computer Science, or a related field.
10+ years of progressive leadership experience leading large-scale business transformation, technology transformation, consulting, strategy, or program delivery initiatives.
Experience managing highly visible enterprise programs involving multiple stakeholders, workstreams, and executive sponsors.
Experience leading organizational change and operating model transformation initiatives.
Experience working with AI, advanced analytics, automation, digital transformation, or emerging technology initiatives.
Proven ability to influence senior executives and build consensus across business and technology organizations.
Exceptional executive communication, presentation, facilitation, and storytelling skills.
Solid program management, organizational, and prioritization capabilities.
Ability to synthesize complex information into actionable recommendations and executive-level communications.
Solid business acumen and ability to connect technology investments to measurable business outcomes.
Ability to lead through ambiguity, navigate competing priorities, and drive results in a fast-paced environment.
Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Master’s degree in Business Administration, Technology Management, Engineering, or a related field.
Experience leading enterprise AI, digital transformation, or workforce transformation initiatives.
Experience presenting to executive leadership, governance boards, and operating committees.
Healthcare, payer, financial services, or other highly regulated industry experience.
Background in management consulting, transformation management, strategy, or enterprise technology leadership.
Familiarity with generative AI, agentic AI, workflow automation, data platforms, and modern software delivery practices.

Responsibilities

Lead large-scale, cross-functional AI transformation initiatives from strategy through execution.
Partner with business and technology executives to identify opportunities to reimagine processes, operating models, and workforce capabilities through AI and automation.
Develop transformation roadmaps aligned with strategic objectives, business outcomes, technology investments, and organizational change activities.
Drive adoption of AI-enabled ways of working in alignment with enterprise governance, risk, and compliance requirements.
Manage concurrent transformation workstreams and complex interdependencies across business and technology organizations.
Establish governance models, executive reporting, milestones, success metrics, and risk, decision, and issue-resolution processes.
Keep initiatives aligned with strategic priorities, budget expectations, value commitments, and implementation timelines.
Monitor and communicate progress to senior executives and steering committees.
Build trusted relationships with C-level executives and senior business and technology leaders.
Facilitate executive workshops, strategy sessions, and decision-making forums.
Translate complex technical concepts into clear business outcomes and executive-ready communications.
Influence and align diverse stakeholder groups without direct authority.
Identify emerging technologies, AI capabilities, and industry trends that may create competitive advantage.
Lead ideation and innovation efforts to challenge traditional operating models and drive transformational outcomes.
Facilitate future-state process design, organizational redesign, and capability development.
Foster innovation, experimentation, and continuous improvement.
Partner with architects, engineers, data scientists, product teams, and delivery leaders to turn business objectives into executable solutions.
Provide direction and oversight on solution approaches, technology roadmaps, and implementation strategies.
Bridge business and technical organizations to accelerate decision-making and execution.
Ensure technical solutions are scalable, sustainable, and aligned with enterprise architecture principles.
Lead organizational change initiatives associated with AI-driven transformation programs.
Develop executive communication strategies, stakeholder engagement plans, and adoption frameworks.
Help business leaders prepare their organizations for new processes, roles, capabilities, and operating models.
Promote accountability for value realization and sustainable adoption.