Director of Admissions

UHS•Nashville, TN

2d•Onsite

About The Position

Hermitage Hall is one of Middle Tennessee's largest stand-alone psychiatric residential treatment Hospitals. Licensed by Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years. The Director of Admissions is accountable for the oversight of the facility’s Admissions and supports the purpose and procedure of the entire admission and treatment process. The Director of Admissions creates and maintains department procedures in the following areas: census maintenance, daily census records, inquiry calls and referrals phone log, and ensures that the level of treatment and clinical services is appropriate to all patient needs. Coordinates all admissions into the facility. This position interfaces closely with the hospital’s medical staff, nursing staff, other department heads, as well as referring agencies and payers. The Director of Admissions is responsible for the department’s budget, policies and procedures, regulatory compliance, service excellence, and data management/analysis. In addition, the Director of Admissions participates with the senior leadership team in the development and management of processes related to the hospital’s strategic goals.

Requirements

Must have three years of experience working in a clinical setting providing direct patient care and/or previous admissions and/or utilization review experience.
Must have marketing and sales abilities, as well as, the ability to complete clinical assessments.
Must be at least 21 years of age.

Nice To Haves

Master’s degree in psychology, social work, or health/counseling field preferred.

Responsibilities

Ensures accurate information of daily census and potential admission information.
Monitor and evaluates intake/admission information and evaluates insurance verification information.
Acts as an administrative resource to provide in-depth training on how to handle inquiry calls and other concerns around the admission process to milieu transition for each patient.
Attends administrative meetings to present critical information around census, waiting lists, and review potential patients and program as it pertains to the admission process.
Daily logging of Inquiry Calls, referral requests and admissions into Medik System and HCS.
Participates and coordinates external marketing activities as appropriate.
Participates actively in morning management meetings, treatment teams, and general staff meetings as needed.
Provide departmental training as needed.
Provide supervision and support to two Admission Coordinators