Director of Admissions

Journey Skilled Nursing•Louisville, KY

About The Position

Journey is a community-focused organization whose local leaders work with a dedicated home office team to support residents and families. Its mission is to achieve exceptional quality outcomes through a world-class Care Team. The Director of Admissions coordinates referrals and admissions, maintains admissions and census records, and supports prospective residents and their families through the admissions process. The role works with external contacts and interdisciplinary teams, provides facility tours, and helps promote effective communication and continuous improvement.

Requirements

  • At least one year of experience and demonstrated success in a position at the facility or another related healthcare facility.
  • Demonstrated understanding of arithmetic.

Nice To Haves

  • Knowledge of insurance coverage and authorization processes pertaining to long-term care.

Responsibilities

  • Manage referral status and ensure timely, accurate admissions processing.
  • Communicate referral updates to external team members, families, and healthcare providers.
  • Secure prior authorizations and complete financial evaluations for prospective residents.
  • Maintain accurate records of admissions, pay status changes, and daily census updates.
  • Complete and file admission paperwork according to facility policies.
  • Use electronic medical records and relevant tools for data management.
  • Build positive relationships with interdisciplinary teams, residents, and families.
  • Provide facility tours, respond to inquiries, and address admission-related concerns.
  • Promote teamwork, communication, and continuous improvement in the admissions process.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Quarterly raises
  • Paid time off (PTO)
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