Director Nursing- Critical Care

Geisinger•Wilkes-Barre, PA
•Onsite

About The Position

The Director Nursing- Critical Care manages nursing personnel and daily operational activities and leads assigned units, with responsibility for all operational functions of the team. The role partners with the Medical Director and Physician Liaison to provide administrative and medical staff support for inpatient unit operations. It develops and initiates improvements in the organization and delivery of high-quality, cost-effective patient care. The director designs, assesses, and implements nursing best practices; establishes operational standards and performance measures; maintains appropriate staffing levels and skill mix; and supports patient safety and timely reporting and follow-up of incidents. The role engages and communicates with staff, assesses development needs, directs employee relations, and collaborates on orientation, continuing education, and competencies. It also addresses patient and customer concerns, establishes staffing hours per patient day based on benchmarks and acuity, develops and manages budgets, monitors revenue and expenses, tracks performance indicators, and creates operational contingency plans. The position is based at Geisinger Wyoming Valley and is typically performed in a clinical environment. The schedule includes 7 a.m.–4 p.m., with flexibility to meet business needs; the listed shift is days and scheduled hours are 40 per week. A BSN and at least five years in managerial or supervisory roles are required. A critical care background is preferred. Pennsylvania RN licensure and Basic Life Support certification are listed.

Requirements

  • Bachelor of Science in Nursing (BSN) / bachelor's degree in nursing.
  • At least 5 years of managerial or supervisory experience.
  • Licensed Registered Nurse in Pennsylvania.
  • Basic Life Support certification.
  • Skills in clinical policies and standards, office administration, patient assessment, and care.

Nice To Haves

  • Critical care background.

Responsibilities

  • Manage nursing personnel and daily operational activities for assigned units.
  • Lead the team and oversee all operational functions of the assigned unit or service.
  • Partner with the Medical Director and Physician Liaison to support inpatient unit operations.
  • Develop and initiate improvements in high-quality, cost-effective patient care.
  • Design, assess, and implement nursing best practices focused on empirical outcomes.
  • Create and maintain standards, operational activities, and performance measurement tools for efficiency, quality, access, and patient satisfaction.
  • Maintain appropriate staffing levels and staff mix.
  • Support the patient safety improvement and management program; ensure incidents, serious events, and sentinel events are reported and addressed promptly.
  • Engage and communicate with department staff through formal meetings and informal interactions.
  • Assess staff and facilitate skill development; direct employee relations activities.
  • Collaborate with the Nursing Professional Development Specialist on orientation, continuing education, and competencies.
  • Integrate the Professional Practice model with the organization’s mission, vision, philosophy, and values.
  • Facilitate timely resolution of patient- and customer-related issues.
  • Establish and adjust unit hours per patient day based on national benchmarks and patient acuity.
  • Develop, implement, and achieve budgets aligned with unit, division, and system goals.
  • Educate staff about key performance indicators and keep their work focused on them.
  • Monitor revenue- and expense-related activities using reports from finance and care management.
  • Develop and implement operational contingency plans proactively and when indicators change.
  • Comply with organization policies and procedures and satisfy job-specific obligations.

Benefits

  • Medical, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off accrual plan.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance.
  • Parental leave pay and military leave pay.
  • Care.com membership with discounted backup care.
  • Employee Assistance Program, including referrals and access to legal guidance, mental health visits, work-life support, and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
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