Director Nursing- Critical Care

Geisinger•Wilkes-Barre, PA

2d•Onsite

About The Position

The Director Nursing manages nursing personnel and daily operational activities for assigned units and leads the team with responsibility for its operational functions. The role partners with the Medical Director and Physician Liaison of the inpatient unit to provide administrative and medical staff support. It develops and initiates improvements in the organization and delivery of high-quality, cost-effective patient care. The Director designs, assesses, and implements nursing best practices, focusing on measurable outcomes. The role establishes operational standards and performance tools; maintains appropriate staffing; supports patient-safety improvement; and ensures incidents and serious or sentinel events are reported and addressed. It promotes staff engagement, assesses staff capabilities, supports skill development, and directs employee relations. In collaboration with Nursing Professional Development, it develops orientation, continuing education, and competencies. The position integrates the Professional Practice model with organizational mission and values, resolves patient and customer concerns, and adjusts unit hours per patient day based on benchmarks and acuity. It develops and manages budgets, focuses staff on key performance indicators, monitors revenue and expense activities, and creates operational contingency plans. Work is typically performed in a clinical environment. Scheduled hours are generally 7 a.m.–4 p.m., with flexibility according to business needs.

Requirements

Bachelor of Science in Nursing (BSN) or bachelor's degree in nursing.
At least 5 years of managerial or supervisory experience.
Licensed Registered Nurse in Pennsylvania.
Basic Life Support certification.
Skills in clinical policies and standards, office administration, and patient assessment and care.

Nice To Haves

Critical care background preferred because the role supports the critical care service line.

Responsibilities

Manage nursing personnel and daily operational activities for assigned units.
Lead the team and oversee its operational functions.
Partner with the Medical Director and Physician Liaison to provide administrative and medical staff support for inpatient-unit operations.
Develop and initiate improvements in the organization and delivery of high-quality, cost-effective patient care.
Design, assess, and implement nursing best practices focused on empirical outcomes.
Create and maintain standards, operational activities, and performance measurement tools addressing efficiency, quality, access, and patient satisfaction.
Maintain appropriate staffing levels and staff mix.
Support the patient safety improvement and management program and ensure incidents, serious events, and sentinel events are reported and addressed promptly.
Facilitate staff engagement and communication through formal meetings and informal interactions.
Assess staff and facilitate skill development as needed.
Direct employee relations activities.
Collaborate with the Nursing Professional Development Specialist on employee orientation, continuing education, and competencies.
Integrate the Professional Practice model with the organization’s mission, vision, philosophy, and values.
Facilitate timely resolution of patient- and customer-related issues.
Establish and adjust unit hours per patient day based on national benchmarks and patient acuity.
Develop, implement, and achieve budgets that meet unit, division, and system goals.
Use activities and tools to educate staff and focus them on key performance indicators.
Monitor revenue- and expense-impacting activities by reviewing finance and care management reports.
Develop and implement operational contingency plans proactively and when indicators change.

Benefits

Medical, dental, and vision benefits starting on day one, with three medical plan choices and an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through Care.com membership.
Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.