Director of Critical Care

Parrish Medical Center Nursing • Titusville, FL

6h

About The Position

The Director of Critical Care leads and oversees Critical Care services operations, including ICU, Respiratory, and Inpatient Dialysis. The role promotes Parrish Healthcare’s Culture of Choice® and ensures that assigned functional areas have the resources, metrics, and talent needed to fulfill the organization’s mission and achieve strategic goals. The Director has 24-hour responsibility, authority, and accountability for assigned areas and reports to the VP, Nursing Administration, CNO.

The Director leads strategic planning, service development, operational performance, patient and customer experience, quality improvement, regulatory compliance, employee engagement, professional development, and budget administration. The role maintains professional-practice knowledge and may provide backup for assigned care partners to meet staffing needs. The Director also performs other assigned duties and is expected to know applicable fire, disaster, and safety procedures and regulations.

Requirements

• Bachelor’s degree in Nursing or another relevant clinical field.
• More than 7 years of relevant experience.
• At least 3 years of leadership experience.
• ICU experience.
• Clear, active Florida RN license.
• BCLS certification through the American Heart Association.
• ACLS certification through the American Heart Association.
• Current Six Sigma Green Belt certification, or obtain it within one year of employment.

Nice To Haves

• Master’s degree in Nursing, Healthcare Administration, or a related field.

Responsibilities

• Lead strategic planning for assigned functional areas, anticipate service needs, develop service strategies, and achieve departmental metrics across People, Service, Quality, Growth, and Finance.
• Take timely action to achieve or sustain national benchmarks.
• Develop and maintain systems, processes, policies, and procedures that support excellent, healing experiences for patients, families, visitors, and internal customers, as measured by HCAHPS and other benchmarks.
• Develop and maintain systems and procedures that support excellent customer service as measured by HCAHPS and other national benchmarks.
• Lead continuous-improvement efforts and ensure assigned care partners meet applicable quality and excellence standards, including those measured by HIPAA, CMS, Joint Commission, and other relevant regulatory agencies; hold self and others accountable for actions and outcomes.
• Formulate, implement, and oversee adherence to policies, procedures, regulations, and codes affecting professional practice and industry operations.
• Lead certification, accreditation, and audit procedures, and ensure regulatory reports are prepared and submitted on time.
• Promote an inclusive, collaborative, healing work environment and employee engagement through performance management, problem-solving, conflict resolution, mentoring, orientation, onboarding, recognition, training, and professional development.
• Maintain professional-practice skills and knowledge and provide backup for assigned care partners as needed to cover staffing needs.
• Plan and administer annual budgets; support productive, cost-efficient operations and take corrective action when expenses deviate from budget.
• Know fire, disaster, and safety procedures and regulations applicable to the work area.
• Perform other duties as assigned.

Benefits

• Benefits begin on Day 1.
• Health, dental, and vision insurance.
• 403(b) retirement program.
• Tuition reimbursement or educational assistance.
• EAP, flexible spending, accident, critical, and other applicable benefits.
• Annual accrual of 192 Personal Leave Bank (PLB) hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Director