Director, Network

Points Of Light Institu•Atlanta, GA

1d•Remote

About The Position

The Director, Network leads the strategy, health, growth, and development of the Points of Light Global Network. The role focuses on affiliate organizational health, learning, community building, and capacity development, equipping affiliates with tools, relationships, funding pathways, and shared programming to support sustainable impact. As steward of affiliate relationships, the Director oversees the network-wide relationship management strategy and works across the organization to coordinate a high-value affiliate experience and align network priorities with convenings, corporate engagement, and national strategy. The Director will guide the network through a period of growth and evolution, helping affiliates respond to community needs, funding complexity, and capacity challenges while strengthening connection, shared learning, resilience, and alignment. The role leads scalable capacity building, ensures convenings advance network learning and health, and helps align corporate partnerships with affiliate capacity and community needs. This position is part of the Programs and Impact department and reports to the Vice President, Programs. It is remote-first and may be based anywhere in the United States in the Eastern or Central time zone in a market with a major airport; Washington, DC is preferred. Occasional overnight and/or international travel is estimated at 15–20%.

Requirements

Minimum 8 years of relevant experience, including experience in network management or engagement.
Exceptional oral and written communication skills.
Excellent customer service skills and the ability to communicate from a place of values and purpose and moderate conversations with a global community.
Excellent organizational skills, precision, and strong attention to detail.
Ability to manage multiple projects and prioritize accordingly.
Deep international awareness.
Comfort working in ambiguity and a rapidly changing environment.
Strong analytical and strategic thinking skills, with a focus on process improvement.
Strong computer skills, including Microsoft Office.
Ability to create a welcoming work environment for all.

Nice To Haves

Experience living and/or working in non-U.S. environments.
Knowledge of Salesforce, Asana or other program management software, and data analytics or visualization tools.
Proficiency in additional languages.

Responsibilities

Lead the vision and strategy for the Global Network, supporting affiliate organizational sustainability and long-term impact.
Establish frameworks and shared standards that support affiliate excellence and consistency across the network.
Design and implement a network-wide capacity-building ecosystem, including professional development and leadership learning, peer learning communities, communities of practice, action groups, grants, turnkey programs, and shared service models.
Assess network needs and refine learning and support offerings using data and feedback.
Strengthen peer-to-peer collaboration and knowledge sharing across affiliates.
Co-lead the strategic design and execution of Global Gathering and Conference Network Gathering.
Ensure convenings advance network learning goals, strengthen relationships, and produce measurable outcomes for affiliates.
Provide strategic oversight of network relationship management and support the Senior Manager's ownership and execution of the belonging-based affiliate engagement strategy.
Partner with Corporate Activation leadership to align corporate opportunities with network priorities, affiliate capacity, and community needs.
Provide network advice and insights to inform Corporate Activation training and tools; support affiliate participation, identify implementation needs, and connect affiliate feedback to continuous improvement.
Collaborate with Development, Marketing, and Corporate Activation to align national partnerships, communications, and engagement opportunities with local affiliate needs and readiness.
Lead the Affiliate Assembly's agenda, member participation, and strategic contributions, supporting its roles as a strategic advisor, source of network intelligence, and regional connector.
Guide Affiliate Assembly membership transitions, orientation, and representative participation in line with established governance practices.
Facilitate conversations that surface trends, challenges, and opportunities and inform network priorities and decisions.
Use Salesforce and related tools for relationship management, network insights, and performance tracking, ensuring data informs network strategy.
Work with the Vice President, Evaluation and Impact to define, monitor, and regularly review network KPIs covering affiliate engagement and health, learning and convening participation and outcomes, retention, growth and sustainability, and organizational capacity and readiness.
Promote learning, accountability, and continuous improvement by using data to test assumptions, evaluate impact, and refine network strategy.

Benefits

Competitive compensation.
Robust paid time off program: 18 days of PTO, increasing to 20 days after three years of service.
10 holidays, plus an organization-wide closure from December 25 through January 1.
Medical insurance.
Dental insurance.
Vision insurance.
Free life insurance.
Long-term and short-term disability coverage.
403(b) program with employer match.
Parental leave.
One day of volunteer time off per month.