Director, Network Product Management

Leidos
•$154,050 - $278,475

About The Position

Leidos Health Services is seeking a Director, Network Product Management to own product strategy and execution that enables its provider network to grow, operate smoothly, and deliver care. This individual-contributor role sits at the intersection of business strategy, product development, and provider operations. The role partners directly with business and operations teams to understand provider pain points, design solutions and integrations that reduce friction, and guide providers in adopting new capabilities. The position combines strategic product ownership with operational collaboration. The Director defines provider requirements with the business, leads complex integrations with provider systems, conducts user experience sessions to support provider transitions, manages sophisticated scheduling workflows, and applies an AI-first mindset to improve efficiency and scale across the network. Leidos Health Services is a managed health organization that partners with a global network of mental health and clinical care providers to deliver integrated care. Its platform connects patients with providers, supports care coordination, and provides scheduling, practice management, and clinical tools. The provider network is central to the business, and scaling it efficiently is critical to growth.

Requirements

  • Bachelor's degree in Business, Healthcare, Technology, or a related field, and 14+ years of relevant experience in product management, healthcare operations, or provider technology; an equivalent combination of education and experience is considered.
  • Proven track record owning product strategy and roadmaps for healthcare platforms, including driving provider adoption, retention, and expansion.
  • Deep understanding of provider operations, practice management workflows, healthcare technology integration challenges, EHRs, practice management systems, and provider pain points.
  • Strong experience defining and managing integration requirements and workflows with external systems and partners.
  • Ability to collaborate with business, operations, and technical teams in a matrix environment, with strong communication and consensus-building skills.
  • Strong analytical and problem-solving skills, including translating provider feedback into clear product requirements and prioritized roadmaps.
  • Comfort with ambiguity and ability to act decisively in a high-growth, evolving environment.
  • Strong product sense and customer empathy, with the ability to understand provider and end-user needs and design compelling solutions.
  • Willingness to travel up to 20% to engage with providers, visit practice sites, and support network growth initiatives.

Nice To Haves

  • Master's degree (MBA, MHA, or related field).
  • Direct experience building or scaling a network-based platform or managed care business.
  • Background in healthcare operations, practice management, or provider-focused product roles.
  • Experience with complex integrations or APIs in a healthcare setting.
  • Hands-on experience with AI and machine learning applications in healthcare or operations optimization.
  • Track record of launching provider programs, features, or services that drove significant adoption and network growth.

Responsibilities

  • Partner with business and operations leadership to define provider requirements, pain points, and needs that inform product roadmaps and new solutions.
  • Support network growth by designing product and operational solutions that make platform onboarding, adoption, and use easier and more attractive for providers.
  • Define solutions and requirements for integrations with provider practice management systems, EHRs, and other provider workflows to ensure data flows seamlessly and reduce friction.
  • Lead user experience sessions and transition support for providers adopting platform features or capabilities.
  • Own product strategy and design for complex scheduling workflows and provider-specific scheduling integrations, balancing platform efficiency with provider preferences and operational constraints.
  • Identify opportunities to use AI and automation to reduce provider burden, improve scheduling efficiency, or enable new capabilities.
  • Define and track product success metrics, including provider adoption, time-to-value, utilization, retention, and support volume; use data to refine strategy and identify improvements.
  • Collaborate with engineering and data teams to validate the technical feasibility of provider integration requirements and ensure solutions are scalable and maintainable.
  • Conduct market research and competitive analysis to monitor provider needs, competitive offerings, and emerging care delivery models.
  • Build relationships with provider stakeholders, practice management consultants, and industry partners to inform strategy and identify growth opportunities.
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