Director, Network Strategy & Planning

DoorDash USA•Chicago, IL

6h•$197,200 - $290,000

About The Position

DoorDash Parcel is building a package delivery business using DoorDash’s local delivery network, including Dashers, merchants, and DashMart. The team is designing a software-driven network for same-day and next-day delivery. The Director of Network Strategy & Planning will own the design of the Parcel network, including package entry, movement and sorting, last-mile delivery, and the planning systems that guide network decisions. The role’s decisions in the first 12 months will help establish Parcel’s long-term cost and service performance, building on the existing local logistics network and work completed by the team over the past two to three years. The Director will set network topology and investments across short- and long-term horizons, develop city-level approaches to building, leasing, or partnering, and define delivery promises, cut-off times, and capacity plans. They will translate package volumes into routes that are both attractive to Dashers and profitable for DoorDash, while working with partner carriers on pickups and long-distance transportation between sites. In partnership with Engineering and Data Science, they will build planning tools and use AI and Python to prototype simulations and optimization. Performance will be reviewed weekly across speed, cost per package, network productivity, Dasher experience, and reliability.

Requirements

12 or more years of substantial experience leading strategy and operations in a complex, high-growth business.
Track record of building new offerings and scaling them into sustainable businesses.
Deep experience designing or operating parcel, last-mile, or logistics networks, including site design, package flow, and routing.
Experience owning cost and service results for a network and making data-based decisions, including when data contradicts the plan.
Ability to work effectively with Engineering, Data Science, and Operations to turn prototypes into products.
Ability to move quickly while attending to details, testing in one city, evaluating results, and then scaling or stopping.

Responsibilities

Design short- and long-term network topology plans, evaluate investments over a three- to five-year horizon, and identify near-term P&L opportunities.
Design the Parcel network end to end, including package entry, sorting, transportation, and city-level decisions to build, lease, or partner.
Design delivery speed targets and customer-facing experiences.
Set delivery promises, cut-off times, and capacity plans for peak seasons and disruptions; review plan-versus-actual results weekly.
Convert package volume into delivery routes that are attractive to Dashers and profitable for DoorDash.
Design pickup operations and long-distance trucking between sites with partner carriers.
Build planning tools with Engineering and Data Science, and prototype simulations and optimization using AI and Python.
Manage performance against speed, cost per package, network productivity, Dasher experience, and reliability, reviewing results weekly as ranges rather than averages.