Director, Network

Points of Light•Atlanta, GA

2d•$85,000 - $105,000•Remote

About The Position

The Director, Network leads the strategy for building, strengthening, and growing the Points of Light Global Network, with a focus on affiliate organizational health, learning, community building, and capacity development. The role equips affiliates with tools, relationships, funding pathways, and shared programming to help them thrive and scale their impact. As steward of affiliate relationships, the Director oversees the network-wide relationship management strategy and works across teams to provide affiliates with a coordinated, high-value experience. The position aligns network priorities with convenings, corporate engagement, and national strategy, while fostering a connected global community. The role is intended to strengthen the network’s resilience and cohesion, develop scalable capacity-building approaches, make convenings strategic drivers of learning and network health, and align corporate partnerships with affiliate needs and readiness. The Director is part of the Programs and Impact department and reports to the Vice President, Programs. The position is remote-first and may be based in any U.S. location in the Eastern or Central time zone in a market with a major airport; Washington, DC is preferred. Occasional overnight and/or international travel is estimated at 15–20%.

Requirements

At least 8 years of relevant experience, including experience in network management or engagement.
Exceptional oral and written communication skills.
Excellent customer service and interpersonal skills, with the ability to communicate from a place of values and purpose and moderate conversations with a global community.
Strong organizational skills, precision, and attention to detail.
Ability to manage multiple projects and prioritize effectively.
Deep international awareness.
Comfort working in ambiguity and a rapidly changing environment.
Strong analytical and strategic thinking skills, with a focus on process improvement.
Strong computer skills, including Microsoft Office.
Ability to create a welcoming work environment for all.
Ability to travel overnight and/or internationally occasionally, estimated at 15–20%.

Nice To Haves

Experience living and/or working in non-U.S. environments.
Knowledge of Salesforce, Asana or other program management software, and data analytics or visualization tools.
Fluency in English and proficiency in additional languages.

Responsibilities

Lead the vision and strategy for the Global Network, supporting affiliate sustainability and long-term impact.
Establish frameworks and shared standards that promote affiliate excellence and consistency.
Design and implement a network-wide capacity-building ecosystem, including professional development, leadership learning, peer learning communities, communities of practice, action groups, grants, turnkey programs, and shared service models.
Assess network needs and refine learning and support offerings using data and feedback.
Strengthen peer-to-peer collaboration and knowledge sharing among affiliates.
Co-lead the strategic design and execution of Global Gathering and Conference Network Gathering, ensuring they advance learning goals, strengthen relationships, and produce measurable affiliate outcomes.
Provide strategic oversight of network relationship management and support the Senior Manager’s ownership and execution of a belonging-based affiliate engagement strategy.
Partner with Corporate Activation leadership to align corporate opportunities with network priorities, affiliate capacity, and community needs.
Provide network advice and insights for Corporate Activation training and tools, support affiliate participation, surface implementation needs, and connect affiliate feedback to continuous improvement.
Collaborate with Development, Marketing, and Corporate Activation to align national partnerships, communications, and engagement opportunities with local affiliate needs and readiness.
Lead the Affiliate Assembly’s agenda, participation, and strategic contributions as an advisor, source of network intelligence, and regional connector.
Guide Affiliate Assembly membership transitions, orientation, and representative participation in accordance with governance practices.
Facilitate conversations that surface trends, challenges, and opportunities and inform network priorities and decisions.
Use Salesforce and related tools for relationship management, network insights, and performance tracking.
Work with the Vice President, Evaluation and Impact to define, monitor, and review network KPIs, including affiliate engagement and organizational health; learning and convening participation and outcomes; retention, growth, and sustainability; and capacity and readiness.
Promote learning, accountability, and continuous improvement by using data to test assumptions, evaluate impact, and refine network strategy.

Benefits

Robust paid time off program: 18 days, increasing to 20 days after three years of service.
10 holidays.
Organization closure from December 25 through January 1.
Medical insurance.
Dental insurance.
Vision insurance.
Free life insurance.
Long-term and short-term disability coverage.
403(b) program with employer match.
Parental leave.
One day of volunteer time off per month.