Network Director, HIM
About The Position
The Network Director, HIM ensures effective and efficient operations of shared-service health information management departments across multiple hospitals. The role provides strategic direction and operational oversight; develops leaders and staff; manages staffing, performance, quality assessment and improvement, policies, procedures, budgets, and cost control; and ensures compliance with regulatory requirements. The director collaborates with revenue cycle leaders, hospital departments, medical staff, IT, vendors, and network stakeholders to support aligned and compliant operations and promote communication, teamwork, and resolution of disagreements. The position oversees medical records departments across several hospitals and requires regular travel between locations. It directs subordinate supervisors and managers, supports succession planning, manages complex performance-improvement projects, monitors revenue-cycle data and KPIs, and develops staff skills and training. The director oversees discharge-not-final-coded (DNFC) impact areas and release-of-information services, including court appearances when necessary, and serves as a subject matter expert for impacted applications and HIM systems. The director establishes and reports quality-assurance findings and action plans, recommends process and documentation improvements, advises hospital administration and medical staff on documentation practices, and represents the hospital in legal proceedings as custodian of medical records. A bachelor's degree in a relevant field or equivalent education and experience and RHIT or RHIA certification are required. A master's degree and specified HIM operations, system, and leadership experience are preferred.
Requirements
- Bachelor's degree in health information management, healthcare administration, business administration, or an equivalent combination of education and related experience.
- Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification.
- Ability to oversee multiple medical records departments and travel regularly among locations.
- Adventist Health requires associates to receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.
Nice To Haves
- Master's degree.
- Seven years of HIM operations experience, including Cerner system experience.
- Epic system experience and EHR conversion experience.
- Five years of leadership experience.
Responsibilities
- Oversee shared-service HIM operations and multiple medical records departments across several hospitals, including regular travel to support locations.
- Provide strategic direction and operational oversight, and contribute input to strategic plans and goals.
- Establish clear accountabilities, delegate duties, determine appropriate staffing levels, and support recruiting and retention.
- Select, evaluate, coach, and manage qualified professionals; guide subordinate supervisors and managers; set performance plans; and support succession planning.
- Build collaborative relationships with network leaders, stakeholders, revenue cycle leaders, departments, and medical staff; promote team building and two-way communication.
- Develop and maintain departmental policies, procedures, and protocols aligned with Joint Commission, federal, and state guidelines.
- Ensure staff awareness of and compliance with applicable laws, regulations, guidelines, and other mandates.
- Prepare or participate in budget preparation and manage cost control for areas of responsibility.
- Manage complex, multi-workstream performance-improvement projects, delegate work, communicate direction and deliverables, escalate risks, and influence stakeholders.
- Identify issues, risks, barriers, and improvement opportunities; analyze revenue-cycle data; monitor KPIs; advise on benchmarks; and support action plans to meet performance targets.
- Develop subordinate staff's professional and technical skills, and create ongoing training and education materials for staff and patients.
- Oversee DNFC impact areas, support vendors with remote staff system access and DNFC reporting, analyze report outputs, and hold parties accountable for improvement.
- Manage release-of-information services throughout the corporation, including necessary court appearances, and evaluate vendor performance and contractual obligations.
- Ensure safeguards against breaches and unauthorized disclosures.
- Serve as subject matter expert for impacted applications; assist with vendor selection, implementation, and support; and collaborate with IT on installing, maintaining, or upgrading computer systems.
- Participate in or lead system initiatives and committees that support organizational goals.
- Establish, direct, and report ongoing quality-assurance findings and action plans for HIM functions.
- Establish management controls for efficient handling of medical records and related documentation, including equipment acquisition and revisions to record formats.
- Report departmental performance against key indicators to finance executives and corporate HIM leadership, and communicate departmental activities, needs, and problems.
- Provide consulting on documentation practices to hospital administration and medical staff; recommend tools and methods to improve productivity and compliance.
- Represent the hospital in legal proceedings as custodian of medical records.
- Perform other job-related duties as assigned.
- Receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.
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What This Job Offers
Job Type
Full-time
Career Level
Director
