Director, National Accounts

The Friedkin GroupHouston, TX
Onsite

About The Position

The Director, National Accounts, under the leadership of the Vice President, Sales & Marketing, is responsible for increasing the sales of GSFS finance and insurance (F&I) products and services to assigned clients and ensuring their long-term success. This role focuses on expanding the demand for GSFS products within the existing footprint by leveraging relationships with Agents, Agencies, Consolidators, and National Retailers to introduce GSFSGroup products and services, aiming for exclusive partnerships. The Director will manage a portfolio of assigned clients, develop new business from existing clients, and actively seek new opportunities by building strong relationships with key business executives and stakeholders. The position also involves liaising between clients and cross-functional internal teams to ensure timely and successful delivery of solutions according to client needs, thereby improving the overall client experience. Additionally, this role includes direct supervision of one or more employees, encompassing responsibilities such as interviewing, hiring, training, planning, assigning work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems in accordance with organizational policies and applicable laws.

Requirements

  • Bachelor's Degree or combination of education and experience.
  • Combination of Education/Certifications and 10 - 15 years of automotive F&I or direct sales experience in the automotive industry required.
  • 10+ years of automotive F&I product sales and leadership required.
  • Strong verbal and written communication skills.
  • Ability to analyze sales data, market trends, and customer needs.
  • Strong financial and business acumen.
  • Solid analytical skills with the ability to generate reports.
  • Self-starter with strong organizational skills and planning skills.
  • Strong presentation and negotiation skills.

Responsibilities

  • Support the process to increase the sales of GSFS finance and insurance (F&I) products and services to assigned clients and ensure their long-term success.
  • Increase the demand for GSFS products across their our existing footprint by utilizing existing relationships with Agents and Agencies, Consolidators and National Retailers to introduce GSFSGroup products and services, proven ability to move these relationships to be exclusive partner.
  • Manage a portfolio of assigned clients, develop new business from existing clients and actively seek new opportunities, including developing strong relationships with clients, connecting with key business executives/stakeholders.
  • Liaise between clients and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to client needs and improve the entire client experience.
  • Operate as the lead point of contact for any and all matters specific to client account management.
  • Build and maintain strong, long-lasting client relationships.
  • Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives.
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Prepare reports on account status.
  • Identify and grow opportunities within book of business and collaborate with sales teams to ensure growth attainment.
  • Assist with high severity requests or issue escalations as needed.
  • Responsible for daily interaction with Current and Prospective Agency Principals, Consolidators, and National Retailers; coordination of appropriate sales development in the field and for managing sales results, which yield measurable revenue growth to GSFS.
  • Develop operating plans for the most effective and efficient utilization of manpower resources and prioritization of servicing issues.
  • Direct the prospecting, sales process, product installations and development of agent/agency, Consolidator, and National Retailer accounts, utilizing internal resources as appropriate.
  • Where appropriate, coordinate executive management input into sales, income development and relationship building activities.
  • Negotiate and resolve program agreements with clients and associated companies.
  • Recommend new products and markets; provide supporting sales/marketing and financial rationale.
  • Directly supervises one or more employees in this position.
  • Carries out responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Benefits

  • Advance your career with opportunities for leadership and personal development.
  • Be part of a supportive team that values your input and encourages innovation.
  • Enjoy a comprehensive benefits package that looks after both your professional and personal needs.
  • Competitive and fair compensation structure that includes base pay and performance-based rewards.
  • Comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave.
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