National Director, Key Accounts

ESPERION THERAPEUTICS INC • Ann Arbor, MI

just now • Remote

About The Position

The National Director, Key Accounts (NDKA) leads national execution of Esperion’s strategy across Integrated Delivery Networks (IDNs), large health systems, and other organized customers. This role is accountable for national performance, leadership of the field key account organization, and cross-functional alignment to ensure compliant, value-driven customer engagement that supports appropriate patient utilization aligned with patient need and access. The NDKA directly leads Regional Directors, Key Accounts (RDKA) and Key Account Directors (KADs), providing coaching, capability development, and operating discipline while partnering cross-functionally to execute compliant strategies across the United States. This role reports into the Vice President, Sales.

Requirements

• Bachelor’s degree is required; advanced degree preferred. Preferred degree in sciences (e.g., Biology, Chemistry, Physics, Kinesiology, Pre-med, other STEM background) or related field; or equivalent education and experience.
• 12+ years of pharmaceutical or relevant commercial experience, including 6+ years of key account/IDN/organized customer experience and 5+ years of people leadership (multi-level leadership preferred).
• Demonstrated success leading teams and driving performance in complex, matrixed environments, with strong coaching, prioritization, and change management skills.
• Strong understanding of health system decision-making, formulary processes, reimbursement/access dynamics, and evolving care delivery models (e.g., IDNs, ACOs, GPOs, specialty pharmacy channels).
• Proven ability to collaborate effectively across Sales, Market Access, Marketing, and compliantly engage Medical teams when needed to advance customer objectives.
• Must be willing and able to travel up to 50% including overnight stays for field travel, key customer engagements, and occasional Regional and National Sales Meetings.
• Valid driver’s license and clean driving record that meets Esperion employment standards.
• Ability to embrace a performance driven and growth culture; strong presentation, communication, and executive presence.

Nice To Haves

• Knowledge of cardiovascular and heart failure marketplace is highly preferred.

Responsibilities

• Own national key account strategy and operating plan for priority IDNs and health systems, translating enterprise strategy into clear objectives, governance, and execution standards.
• Directly lead, coach, and develop RDKAs and KADs, including goal setting, performance management, talent assessment, onboarding, field coaching, and succession planning.
• Drive national performance through effective prioritization, resource allocation, and accountability routines (e.g., business reviews, pipeline/initiative tracking, and corrective action planning).
• Establish and maintain senior stakeholder engagement plans for strategic accounts, including selective executive-level engagement and escalation support to support appropriate patient utilization aligned with patient need and access
• Partner with national cross-functional account planning with Medical Affairs, Marketing, Market Access, Trade/Distribution, and Patient Support Services to coordinate compliant strategies
• Build and sustain a national operating model (cadence, tools, templates, and best-practice sharing) to drive consistent, high-quality execution and insight capture across teams.
• Define and monitor national KPIs, synthesize insights, and drive continuous improvement actions.
• Ensure accurate and timely completion of national planning and operational requirements (e.g., POAs, reporting, forecasting inputs, budget/expense management, and compliance training) across the team.
• Promote a high-performing, inclusive, and patient-focused culture; lead change and capability building to support growth in a fully remote environment.
• Represent Key Accounts on national business reviews and enterprise initiatives; partner with Commercial Leadership to shape strategy, identify risks/opportunities, and scale successful account approaches.
• additional duties and responsibilities as assigned

Benefits

• competitive salary including a performance-based incentive program aligned with company policies and stock-based compensation
• comprehensive benefits package including a 401(k) matching plan and health insurance
• paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees