Director, National Accounts | Foodservice USA

FGF • Minneapolis, MN

3d • Remote

About The Position

The National Account Sales Director leads strategic partnerships with influential foodservice brands in North America. This commercial leadership role focuses on building relationships, driving growth through innovation, and leading cross-functional initiatives that create value for both customers and the company. The director operates as the general manager of assigned accounts, taking ownership of account performance, identifying opportunities, solving problems, and mobilizing internal resources to deliver results.

The role develops executive-level relationships and multi-year strategies with national restaurant, coffee, and foodservice chains and alternate channels. It translates customer, culinary, consumer, and operational insights into scalable bakery solutions; expands customers’ menu share and adoption of new products; and supports commercialization initiatives from concept through national rollout. The position is remote, with occasional visits to company headquarters and expected travel of 30–50% depending on customer and company needs. It reports to the VP, Strategic & National Accounts.

Requirements

• At least 5 years of national account sales experience.
• A strong track record of leading and building key relationships within Top 100 foodservice chains.
• Entrepreneurial and innovative approach, with strong organizational and verbal and written communication skills.
• Deep understanding of foodservice supply chains, distribution networks, commercialization, and menu development strategies.
• Strategic selling, customer curiosity, and analytical skills, including the ability to leverage consumer insights, AI technologies, and industry trends.
• Demonstrated success developing sales, pricing, and multi-year growth strategies, with planning skills to ensure execution and results.
• Experience building effective alliances with cross-functional resource departments within customer organizations to drive alignment.
• Ability to thrive in a remote work environment and manage schedules, priorities, and communications across multilayered organizations.
• Proficiency delivering effective sales presentations in corporate and intimate settings within the national account channel, including top-to-top customer engagements.
• Willingness to travel 30–50% of the time, depending on active customer and company needs.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Hospitality Management, Food Science, or a related discipline; equivalent relevant business experience may also be considered.
• Experience with and passion for premium, value-added branded food products.

Responsibilities

• Own and develop executive-level relationships with national restaurant, coffee, and foodservice chains, as well as alternate channels.
• Lead account strategies that establish the company as a long-term innovation and supply partner, emphasizing value, innovation, and partnership beyond price and RFPs.
• Develop multi-year growth strategies across assigned strategic accounts, often aligned with capacity expansion priorities.
• Execute account growth plans that expand share of menu, place new product capabilities, and create new opportunities for innovation.
• Translate culinary trends, consumer insights, and operational realities into proactive opportunities and scalable, viable bakery solutions.
• Lead cross-functional teams on customer and commercialization initiatives from concept through national rollout.
• Move projects forward by removing obstacles, influencing decision-makers, and driving alignment.
• Manage each account as a business, with responsibility for growth, performance, and continuous improvement.
• Maintain a deep understanding of the competitive landscape across foodservice bakery.
• Demonstrate ownership, initiative, and commitment to improving individual and team performance.

Benefits

• Competitive compensation.
• Health and welfare benefits, including vision and dental coverage, with flexible options at competitive premiums.
• 401(k) matching program.
• Discount program for restaurants, gyms, shopping, and other offerings.
• Tuition reimbursement.
• Leadership training and accelerated career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed