Director, National Accounts | Foodservice USA

fgf brands • Minneapolis, MN

5d • Remote

About The Position

The National Account Director, Foodservice leads strategic partnerships with influential foodservice brands in North America. This commercial leadership role builds customer relationships, identifies growth through innovation, and leads complex cross-functional initiatives that create value for both customers and the organization. The role translates customer insights into scalable bakery solutions and operates effectively with internal teams and senior customer leaders.

The Director takes ownership of assigned accounts as a general manager would: identifying opportunities, solving problems, mobilizing internal resources, and driving account performance. The position works remotely, with flexibility in work location and occasional visits to company headquarters. Travel is expected 30–50% of the time, depending on customer and company needs. The role reports to the VP, Strategic & National Accounts.

Requirements

• At least 5 years of national account sales experience, with a strong track record of leading and building relationships within Top 100 foodservice chains.
• Entrepreneurial and innovative approach, with excellent organizational and verbal and written communication skills.
• Deep understanding of foodservice supply chains, distribution networks, commercialization, and menu development strategies.
• Strategic selling, customer curiosity, and analytical skills, including the ability to leverage consumer insights, AI technologies, and industry trends.
• Demonstrated success developing sales, pricing, and multi-year growth strategies, with the planning ability to execute and deliver results.
• Experience building effective alliances with cross-functional resource departments within customer organizations to drive alignment.
• Ability to thrive in a remote work environment and manage schedules, priorities, and communications across multi-layered organizations.
• Proficiency delivering effective sales presentations in corporate and intimate settings within the National Account Channel, including top-to-top customer engagements.
• Ability to travel 30–50% of the time, depending on active customer and company needs.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Hospitality Management, Food Science, or a related discipline; equivalent relevant business experience is also accepted.
• Experience with and passion for premium, value-added branded food products.

Responsibilities

• Own and develop executive-level relationships with national restaurant, coffee, and foodservice chains, as well as alternate channels.
• Lead account strategies that position the company as a long-term innovation and supply partner, emphasizing value, innovation, and partnership beyond price and RFPs.
• Develop multi-year growth strategies across assigned strategic accounts, often aligned with capacity expansion priorities.
• Execute account growth plans to expand share of menu, introduce new product capabilities, and create new opportunities for innovation.
• Translate culinary trends, consumer insights, and operational realities into proactive opportunities and scalable, viable bakery solutions for existing accounts.
• Lead cross-functional teams supporting customer and commercialization initiatives from concept through national rollout.
• Move projects forward by removing obstacles, influencing decision-makers, and driving alignment.
• Manage each account with an ownership mindset focused on growth, performance, and continuous improvement.
• Maintain a deep understanding of the competitive landscape across foodservice bakery.
• Demonstrate initiative and a commitment to improving individual and team performance.

Benefits

• Competitive compensation.
• Health and welfare benefits, including vision and dental, with flexible options at competitive premiums.
• 401(k) matching program.
• Discount program for restaurants, gyms, shopping, and other offerings.
• Tuition reimbursement.
• Leadership training and accelerated career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed