Director, Medium Law Firms GTM Strategy & Operations
About The Position
The Director of GTM Strategy & Operations, MidLaw, drives go-to-market strategy and operations for the Mid Law customer segment. The role develops and executes scalable initiatives to improve business productivity and growth, overseeing channel planning and strategy, partnerships and alliances, sales technology utilization, enablement, and professional development while ensuring alignment with broader business objectives. The position leads customer success initiatives and the use of generative AI; maps customer lifecycles to identify engagement opportunities; develops channel and GTM strategies; equips channels with tools and resources; and manages key initiatives while measuring their impact. It also optimizes GTM systems, technology, and operational efficiency; conducts competitive analysis; and leads market and customer research, including the State of Small Law Survey and thought leadership efforts. This is a hybrid role. Thomson Reuters describes a flexible hybrid working environment for office-based roles and work-from-anywhere flexibility for up to eight weeks per year. The position may be eligible for an annual bonus based on enterprise and individual performance. The expected base compensation range for eligible US locations is $137,200–$254,800, with placement determined by factors including knowledge, skills, and experience.
Requirements
- Bachelor’s degree or a minimum of 8 years of professional experience.
- At least 3 years in a role requiring analytical skills and experience deriving insights from data.
- At least 2 years of direct or indirect leadership experience.
- Experience presenting to executive audiences.
- Experience working on cross-functional teams and building effective stakeholder relationships at appropriate levels, including senior-level relationships.
Nice To Haves
- Adept at working with large, complex data sets and combining data from disparate sources.
- Ability to lead, coordinate, and engage peers and advance strategic and operational progress.
- Action-oriented and self-motivated, with the ability to prioritize and meet time-sensitive commitments.
- Excellent oral and written communication skills and strong emotional intelligence.
- Highly organized and detail-oriented.
- Go-to-market experience and a customer-centric approach.
- Talent development, planning, and mentoring or coaching ability.
Responsibilities
- Lead initiatives to enhance Mid-Law customer success and leverage generative AI technologies.
- Build and maintain strategic partnerships and alliances.
- Map customer lifecycles to identify key touchpoints and opportunities for engagement.
- Develop and execute channel planning and go-to-market strategies to drive business growth.
- Ensure channels have the tools and resources needed to succeed through enablement and professional development.
- Oversee key initiatives and measure their impact on business objectives.
- Optimize go-to-market systems, technology, and operational efficiency.
- Conduct competitive analysis to identify market trends and opportunities.
- Lead market and customer research initiatives, including the State of Small Law Survey and thought leadership efforts.
Benefits
- Flexible vacation and paid time off, including paid holidays and two company-wide mental health days.
- Work-from-anywhere flexibility for up to eight weeks per year.
- Retirement savings plan with company match.
- Tuition reimbursement.
- Employee incentive programs and possible annual bonus eligibility.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- Parental leave.
- Sabbatical leave.
- Paid volunteer days: two annually.
- Access to the Headspace app.
- Fitness reimbursement.
- Employee Assistance Program.
- Flexible Spending and Health Savings Accounts.
- Commuter benefits.
- Adoption and surrogacy assistance.
- Employee Stock Purchase Plan.
- Optional hospital, accident and sickness insurance, paid by the employee.
- Optional life and AD&D insurance, paid by the employee.
- Group legal and identity theft protection benefit, paid by the employee.
- Access to a 529 Plan.
- Resources for mental, physical, and financial wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Director
