Director - Medical Services Administration
About The Position
The Director, Medical Services Administration provides administrative, financial, and strategic leadership to medical group practice and Medical Services operations. The role develops and manages service lines; oversees provider recruitment, contracting, and credentialing; and manages programs including medical education, provider performance evaluations, and internal audits. The Director collaborates with medical, operations, human resources, and other departments to advance organizational goals, improve programs and processes, and support providers. ACCESS is a network of Federally Qualified Health Centers providing community-based health care.
Requirements
- Bachelor’s degree in healthcare or business management.
- At least seven years of healthcare experience.
- At least five years of management experience.
- Advanced proficiency with Microsoft Office products, especially Excel and PowerPoint.
Nice To Haves
- Master’s degree preferred.
- Ten years of healthcare experience preferred.
Responsibilities
- Work collaboratively with medical and operations leadership to ensure alignment with the organization’s mission.
- Lead assigned service lines and develop business plans to attain organizational goals related to partnership, affiliation, and practice management.
- Direct all aspects of provider recruitment, including outreach, interviewing, scheduling, tracking, and reporting.
- Manage contractual relationships with physicians, advanced practice clinicians, and other provider categories.
- Ensure the accuracy and compliance of the provider compensation program and reassess it regularly.
- Work with Human Resources to issue, manage, and update provider contracts.
- Develop effective working relationships with providers and visit health centers as needed to maintain a visible support presence.
- Manage Credentialing Department and Medical Services Department functions, budgets, and staff.
- Manage medical education affiliations and operations, provider performance evaluations, Medical Services auditing programs, and Medical Services events.
- Support provider onboarding and the peer review process.
- Collaborate with multiple departments and medical staff to continuously improve programs, processes, and organizational initiatives.
- Manage direct reports by communicating expectations, providing coaching and feedback, monitoring and managing performance, and providing development opportunities.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
