Director, Marketing Solutions

Gartner•Stamford, CT

14h•Hybrid

About The Position

The Director, Global Marketing Operations leads the end‑to‑end planning, prioritization, execution, and optimization of all marketing assets across Global Marketing. This role is accountable for ensuring that the highest‑priority initiatives are delivered with speed, quality, and alignment to business objectives. This leader owns the Creative and Web project pipeline—from intake and prioritization through resourcing, execution, and delivery—and serves as a strategic partner to the head of Global Marketing and the Marketing Leadership Team. The role brings strategic priorities to execution through operational rigor, clear prioritization, and disciplined execution to a complex, cross‑functional environment. As both an operational architect and strategic leader, this role translates strategy into execution, builds the frameworks, workflows, and team capabilities required to scale marketing delivery while reducing friction, duplication, and inefficiencies. The Director also serves as a change agent and trusted advisor to senior leaders, anticipating needs, surfacing risks, and guiding the organization through new priorities and transformations.

Requirements

12+ years of experience leading operations, project management, or delivery functions in a complex, matrixed organization.
Proven experience driving cross-functional execution in complex organizations
Exceptional written, visual, and verbal communication skills
Executive presence and ability to influence senior stakeholders
Strong EQ and ability to read org dynamics, resolve conflict, and maintain trust

Responsibilities

Lead executive‑level project – translate strategic priorities into executions
Serve as the lead project manager for strategic, priority initiatives, ensuring flawless execution and cross‑functional alignment.
Build and maintain trusted relationships with all partners by demonstrating operational expertise, strategic clarity, and deep understanding of marketing priorities.
Anticipate and proactively manage risks, escalating issues early and recommending solutions that keep programs and timelines on track.
Ensure all high‑profile initiatives consistently reflect the brand, quality, and strategic direction of the marketing organization.
Own and govern the creative & web project pipeline
Manage the end-to-end lifecycle of a creative or web project, from intake and prioritization through resourcing, execution, and delivery.
Partner closely with the Marketing Leadership Team to ensure all work maps to top organizational priorities and delivers measurable impact.
Partner closely with the Marketing Leadership Team to forecast campaigns deliverables, proactively reserving capacity and resources to support priority initiatives.
Continuously refine operating model to drive GTM speed.
Build and manage operational frameworks, SLAs, workflows, and playbooks that drive consistency, accountability, and predictable delivery.
Lead Through Influence
Drive cross-team alignment, remove roadblocks, and ensure marketing delivers predictable outcomes.
Foster strong relationships with the Marketing Leadership Team and senior stakeholders to ensure alignment and seamless execution across the organization.
Coach and develop leaders.