Director, Market Lead - Insurance

InvoiceCloud

23h•$195,000 - $240,000

About The Position

InvoiceCloud is seeking a Director, Market Lead – Insurance to support its Product Strategy team. The role owns the company’s strategy for the Insurance market and serves as its market-facing authority, without carrying a P&L or sales quota. The ideal candidate brings deep property and casualty insurance experience, particularly with core policy administration and claims systems, and has run enterprise procurement, selection, or implementation—or deployed comparable solutions. The position has Director-level scope: shaping market strategy, influencing senior leaders across Product, Sales, and Marketing, and reconciling stakeholder perspectives to drive business results. The Market Lead develops medium- and long-term strategy and actionable plans, tracks competitors and adjacent platforms, and turns market insight into roadmap and partnership recommendations. The role also partners with Product, Engineering, and Sales, represents InvoiceCloud with customers, partners, and industry audiences, and personally builds and explains shipped prototypes using current prototyping tools and AI tooling.

Requirements

Experience owning market, industry, or vertical strategy for software or services serving P&C insurance, ideally core policy administration and claims systems.
Experience helping enterprise clients run procurement, selection, or implementation of comparable solutions, or deploying such solutions.
A shipped prototype or complete product concept built personally, with the ability to explain the decisions behind it and what was cut.
Current, hands-on use of prototyping tools, including the tools used, frequency of use, and tools no longer used.
Proven ability to influence senior leaders across Product, Sales, and Marketing without owning a P&L or quota.

Nice To Haves

Experience moving from consulting or a systems integrator into a product or operator role.
Recognition as a thought leader in the Insurance market.

Responsibilities

Own the Insurance market strategy and turn it into prioritized recommendations for where InvoiceCloud should compete.
Build shipped prototypes personally, use AI tooling to accelerate research, requirements, and prototyping, and explain the decisions behind the work.
Report market progress and results to senior leaders and hold the team accountable to agreed priorities.
Develop medium- and long-term Insurance market strategy and translate it into plans Product, Sales, and Marketing can execute.
Apply knowledge of insurance procurement, selection, and implementation to explain where InvoiceCloud wins and loses.
Track competitors and adjacent platforms and turn insights into roadmap and partnership recommendations.
Act as InvoiceCloud’s market-facing authority and thought leader for Insurance.
Partner with Product and Engineering leaders to translate market insight into roadmap priorities.
Support customers and prospects alongside Sales leadership without owning revenue or quota, and coordinate with peer market leads on shared patterns.
Reconcile perspectives from customers, executives, and partners to drive aligned decisions.
Present market findings and recommendations to executives, senior leaders, and major customers.
Explain prototype and concept decisions, including what was cut and why.
Represent InvoiceCloud with customers, partners, and industry audiences, including negotiating matters of significance to the organization.