Director, IT ERP - SAP Order-to-Cash (OTC)

Envista Dentistry•Brea, CA

20h•Onsite

About The Position

The Director, SAP Order-to-Cash Solution Architecture serves as Envista’s enterprise design authority for its end-to-end SAP order-to-cash landscape, anchored in Sales and Distribution (SD), Logistics Execution (LE), and Service Management (SM). The role has architecture accountability across finance, supply chain, master data, integration, and digital platforms. It is an architecture leadership position, not a hands-on configuration role. The Director sets target-state design direction, establishes architecture principles and standards, leads architects and functional resources, chairs design governance, and holds managed service providers (MSPs) and system integrators accountable for solution quality, clean-core alignment, controls, and delivery outcomes. The position partners with Sales, Finance, Customer Service, Supply Chain, Internal Audit, IT Compliance, and IT executive leadership to translate business strategy into scalable SAP solutions. It advances the multi-year O2C and S/4HANA roadmap, rationalizes a complex multi-brand and multi-country landscape, and develops business cases and cost and risk views for major architecture investments. The position must reside within commuting distance of both Brea, California, and Irvine, California, because the office is expected to relocate from Brea to Irvine around Q1 2028. This is not a hybrid or remote opportunity and requires onsite presence four days per week. The compensation range is $203,100–$248,300. The total compensation package may also include an annual performance bonus, medical, dental, and vision benefits, a 401(k) match, and other applicable compensation plans.

Requirements

Bachelor’s degree in Information Systems, Business Administration, Supply Chain, or a related field, or equivalent experience.
At least 15 years of SAP experience, including at least 8 years in solution architecture or senior functional leadership roles.
Deep O2C expertise across SD, LE, and SM, with working breadth across FI-AR, MM, WM/EWM, master data, and adjacent fulfillment processes.
Architecture leadership on at least two full-cycle SAP implementations, including at least one S/4HANA implementation.
Proven integration architecture experience across SAP and non-SAP platforms, including EDI, IDOC, APIs, and SAP BTP or comparable middleware.
Proven experience governing SAP delivery in a managed services model, setting direction, reviewing work, and holding partners accountable without performing configuration directly.
Experience in complex, multi-entity, multi-country SAP environments; the posting identifies EMEA, APAC, or Latin America requirements as ideal exposure.
Working knowledge of SOX, revenue recognition, change management, and audit requirements as they apply to ERP.
Demonstrated people leadership, including developing architects and functional leads across employee and partner teams.
Strong executive communication, influence, financial acumen, and stakeholder management skills.
Expertise in SAP SD order management, pricing and conditions, billing, credit and risk management, rebate processing, intercompany sales, output determination, partner functions, and customer master governance.
Expertise in SAP LE delivery, picking and packing, goods issue, shipment execution, transportation planning, and proof of delivery.
Expertise in SAP SM service orders and contracts, warranty processing, repairs and returns, service notifications, and resource-related billing.
Finance, revenue, and compliance knowledge covering FI-AR integration, customer master, payment terms, dunning, cash application, revenue recognition, tax determination, country e-invoicing mandates, SOX controls by design, change management, GxP validation, and audit readiness.
Supply chain, master data, and integration expertise covering MM, WM/EWM, transportation management, third-party logistics and carrier platforms, customer/material/pricing data architecture and governance, EDI, IDOC, APIs, SAP BTP and Integration Suite, CPQ and digital ordering platforms, Fiori, and embedded analytics.
Architecture and transformation leadership covering target-state architecture, clean-core strategy, architecture review and decision governance, fit-gap leadership, data migration and cutover planning, acquisition integration, roadmap ownership, investment cases, and executive communication of trade-offs, risks, and recommendations.
Must reside within commuting distance of both Brea, California, and Irvine, California, and be available for onsite presence four days per week.

Nice To Haves

Private Cloud Edition or on-premise SAP experience.
Experience in the medical device, dental, or life sciences industry, including exposure to GxP validation, FDA regulations, or EU MDR compliance.
Experience with clean-core strategy and SAP BTP extensibility.
Familiarity with SAP Revenue Accounting and Reporting (RAR) or Billing and Revenue Innovation Management (BRIM), SAP MDG, and SAP Transportation Management.
Knowledge of EDI transaction sets 850, 855, 856, and 810, and IDOC monitoring.
Exposure to SAP CPQ, SAP Commerce, or equivalent digital ordering platforms, as well as Fiori and embedded analytics.
Acquisition integration experience, including assessment and harmonization of acquired ERP landscapes.
Prior experience working with a large-scale MSP or AMS partner.
MBA or advanced degree; SAP certification or an enterprise architecture credential such as TOGAF.

Responsibilities

Serve as the design authority for SAP O2C architecture and establish principles, patterns, and standards across SD, LE, SM, and their integrations with FI-AR, MM, WM/EWM, MDG, and related platforms.
Define target-state, end-to-end architecture across brands and regions, balancing global standardization with country-specific needs such as tax determination, electronic invoicing, and output formats.
Chair architecture reviews; approve solution designs, fit-gap outcomes, and significant change requests; and govern extensions, custom code, and side-by-side development in line with clean-core principles.
Own integration architecture across EDI, IDOC, APIs, SAP BTP and Integration Suite, CPQ and digital ordering platforms, third-party logistics and carrier connections, and downstream analytics.
Establish architecture and governance standards for customer, material, and pricing master data, including the role of SAP MDG.
Translate commercial and operational strategy into architecture direction and communicate design trade-offs, risks, investment needs, and recommendations to senior leadership and steering committees.
Own the multi-year O2C and adjacent-domain architecture roadmap aligned with commercial and digital strategy, prioritizing harmonization, simplification, scalability, and clean core.
Provide architecture leadership for S/4HANA programs from blueprint through hypercare, including design decisions, data migration and cutover approach, integration readiness, and release acceptance.
Lead acquisition integration architecture by assessing acquired-company configurations, determining harmonization versus coexistence approaches, and defining scalable integration patterns.
Drive cross-brand and cross-region standardization by identifying configuration variations, legacy designs, and local exceptions, and directing sustainable remediation.
Build business cases and cost, benefit, and risk views for major architecture investments and present recommendations to senior leadership and governance forums.
Serve as architecture escalation authority for high-severity incidents, root cause analysis, complex enhancements, and cross-domain design issues affecting O2C.
Define and enforce service-level, architecture, quality, and documentation standards; lead governance reviews; and provide architecture input into partner statements of work, resourcing, and commercial performance.
Set design and delivery priorities for MSP and system integrator resources, review their work, and hold partners accountable for quality, controls, service performance, and outcomes.
Oversee test strategy, user acceptance testing, release readiness, and sign-off for O2C-impacting changes before deployment.
Drive continuous improvement to reduce manual workarounds and improve order cycle time, service fulfillment, and straight-through processing.
Lead, coach, and develop solution architects, functional leads, business analysts, and partner resources supporting the O2C domain.
Build and mature the architecture practice through reference models, architecture decision records, process and integration documentation, standards, training materials, and reusable design patterns.
Clarify decision rights and ways of working across internal teams, the MSP, system integrators, and business stakeholders.
Develop architecture talent, strengthen succession depth, and promote consistent design and governance practices.
Embed SOX, revenue recognition, internal control, and audit requirements into solution architecture and design.
Maintain disciplined change management, including change freezes around period-close and audit windows, and ensure complete, audit-ready documentation for O2C-impacting changes.
Partner with Internal Audit, the SOX program, and IT Compliance on walkthroughs, control testing, remediation, and ongoing audit readiness.
Support GxP validation for applicable O2C-related changes, including IQ, OQ, and PQ protocols and change-control documentation.