Director, Instructional Technology & Web (Administrator II)

San Diego State University • San Diego, CA

8d • Hybrid

About The Position

San Diego State University is seeking a strategic and innovative Director of Instructional Technology & Web to lead the university’s instructional technology, web services, accessibility, and instructional design programs. This role provides vision, leadership, and operational oversight for a multidisciplinary team responsible for delivering accessible, user-centered digital experiences that support teaching, learning, and engagement across the university. The Director will develop and execute strategic plans, service roadmaps, and governance frameworks for instructional technologies, web services, and accessibility initiatives. They will provide strategic direction for the university’s learning management system (LMS), instructional technology platforms, and digital learning ecosystem, and establish standards, policies, and best practices for instructional design, web development, accessibility, and content management. The role also involves evaluating emerging technologies, industry trends, and regulatory requirements to inform institutional strategy and service enhancements. Additionally, the Director will lead the strategy and governance of SDSU’s web presence, oversee web content management systems, digital platforms, and accessibility initiatives, and direct Accessibility Technology Initiative (ATI) compliance efforts. They will also advance Universal Design for Learning (UDL) and accessible instructional materials. The position includes leadership, supervision, and professional development for a multidisciplinary team, fostering a culture of collaboration and continuous improvement, and overseeing daily operations. Project, budget, and vendor management are also key aspects, including leading enterprise technology projects, managing departmental budgets, procurement, vendor relationships, and contracts.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Instructional Technology, Educational Technology, Web Development, or a related field.
• Five or more years of progressively responsible experience supporting web technologies, digital learning environments, accessibility initiatives, or related enterprise technology services.
• Demonstrated success designing, developing, and supporting secure, accessible, and user-centered web services, applications, and digital platforms.
• Experience managing enterprise web platforms, learning technologies, learning management systems (LMS), or other complex digital ecosystems.
• Strong knowledge of digital accessibility standards and regulations, including ATI, ADA Title II, and WCAG, with experience advancing accessibility practices across digital content and services.
• Knowledge of instructional design principles, including Universal Design for Learning (UDL), and experience integrating accessibility, usability, and instructional design best practices into technology-enhanced learning environments.
• Proven ability to build collaborative relationships and work effectively with faculty, staff, administrators, students, and external partners to advance institutional goals.
• Demonstrated leadership, communication, and problem-solving skills, with the ability to manage competing priorities, build consensus, and lead cross-functional initiatives.
• Experience working in higher education or other large, complex organizations and supporting enterprise-scale technology platforms and services.
• Applicants must currently be authorized to work in the United States on a full-time basis.
• Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
• Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
• Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Responsibilities

• Develop and execute strategic plans, service roadmaps, and governance frameworks for instructional technologies, web services, and accessibility initiatives.
• Provide strategic direction for the university’s learning management system (LMS), instructional technology platforms, and digital learning ecosystem.
• Establish standards, policies, and best practices for instructional design, web development, accessibility, and content management.
• Evaluate emerging technologies, industry trends, and regulatory requirements to inform institutional strategy and service enhancements.
• Lead the strategy and governance of SDSU’s web presence, ensuring a cohesive, accessible, and institutionally aligned digital experience.
• Oversee web content management systems, digital platforms, and accessibility initiatives across the university.
• Direct Accessibility Technology Initiative (ATI) compliance efforts and support adherence to ADA, WCAG, CSU, and other regulatory requirements.
• Advance Universal Design for Learning (UDL) and accessible instructional materials across all learning environments.
• Provide leadership, supervision, and professional development for a multidisciplinary team of web developers, instructional designers, accessibility specialists, and technology professionals.
• Establish performance expectations, assign priorities, and support staff growth and success.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement.
• Oversee daily operations to ensure high-quality service delivery and effective resource utilization.
• Lead enterprise technology projects, including system implementations, upgrades, platform enhancements, and integrations.
• Coordinate project planning, stakeholder engagement, resource allocation, testing, and implementation activities.
• Manage departmental budgets, procurement activities, vendor relationships, contracts, and software licensing agreements.
• Monitor service metrics and operational performance to support strategic decision-making and continuous improvement.

Benefits

• 15 paid holidays
• 24 vacation days
• 12 sick days per year
• CalPERS defined benefit pension plan
• Reciprocity with the UC Retirement Plan
• Retiree healthcare benefits
• Variety of health, dental, and vision plans at no or low cost
• California State University system fee reduction program for yourself or a qualified dependent
• Auto & Home Insurance
• Life and Disability Insurances
• Legal Plan
• Pet Insurance
• ScholarShare 529 Plan for college savings

What This Job Offers

• Job Type: Full-time
• Career Level: Director