Director, Instructional Technology & Web (Administrator II)

California State UniversitySan Diego, CA
$126,536 - $136,536Hybrid

About The Position

San Diego State University is seeking a strategic and innovative Director of Instructional Technology & Web to lead the university’s instructional technology, web services, accessibility, and instructional design programs. This role provides vision, leadership, and operational oversight for a multidisciplinary team responsible for delivering accessible, user-centered digital experiences that support teaching, learning, and engagement across the university. The position reports to the Senior Associate Vice President and Deputy CIO.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Instructional Technology, Educational Technology, Web Development, or a related field.
  • Five or more years of progressively responsible experience supporting web technologies, digital learning environments, accessibility initiatives, or related enterprise technology services.
  • Demonstrated success designing, developing, and supporting secure, accessible, and user-centered web services, applications, and digital platforms.
  • Experience managing enterprise web platforms, learning technologies, learning management systems (LMS), or other complex digital ecosystems.
  • Strong knowledge of digital accessibility standards and regulations, including ATI, ADA Title II, and WCAG, with experience advancing accessibility practices across digital content and services.
  • Knowledge of instructional design principles, including Universal Design for Learning (UDL), and experience integrating accessibility, usability, and instructional design best practices into technology-enhanced learning environments.
  • Proven ability to build collaborative relationships and work effectively with faculty, staff, administrators, students, and external partners to advance institutional goals.
  • Demonstrated leadership, communication, and problem-solving skills, with the ability to manage competing priorities, build consensus, and lead cross-functional initiatives.
  • Experience working in higher education or other large, complex organizations and supporting enterprise-scale technology platforms and services.
  • Must currently be authorized to work in the United States on a full-time basis.

Responsibilities

  • Develop and execute strategic plans, service roadmaps, and governance frameworks for instructional technologies, web services, and accessibility initiatives.
  • Provide strategic direction for the university’s learning management system (LMS), instructional technology platforms, and digital learning ecosystem.
  • Establish standards, policies, and best practices for instructional design, web development, accessibility, and content management.
  • Evaluate emerging technologies, industry trends, and regulatory requirements to inform institutional strategy and service enhancements.
  • Lead the strategy and governance of SDSU’s web presence, ensuring a cohesive, accessible, and institutionally aligned digital experience.
  • Oversee web content management systems, digital platforms, and accessibility initiatives across the university.
  • Direct Accessibility Technology Initiative (ATI) compliance efforts and support adherence to ADA, WCAG, CSU, and other regulatory requirements.
  • Advance Universal Design for Learning (UDL) and accessible instructional materials across all learning environments.
  • Provide leadership, supervision, and professional development for a multidisciplinary team of web developers, instructional designers, accessibility specialists, and technology professionals.
  • Establish performance expectations, assign priorities, and support staff growth and success.
  • Foster a culture of collaboration, accountability, innovation, and continuous improvement.
  • Oversee daily operations to ensure high-quality service delivery and effective resource utilization.
  • Lead enterprise technology projects, including system implementations, upgrades, platform enhancements, and integrations.
  • Coordinate project planning, stakeholder engagement, resource allocation, testing, and implementation activities.
  • Manage departmental budgets, procurement activities, vendor relationships, contracts, and software licensing agreements.
  • Monitor service metrics and operational performance to support strategic decision-making and continuous improvement.

Benefits

  • Comprehensive benefits
  • 15 paid holidays
  • 24 vacation days
  • 12 sick days per year
  • CalPERS defined benefit pension plan
  • Reciprocity with the UC Retirement Plan
  • Retiree healthcare benefits
  • Variety of health, dental, and vision plans at no or low cost
  • California State University system fee reduction program for yourself or a qualified dependent
  • Voluntary benefits: Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan
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