Director, Information Technology - Database Security

USAA•San Antonio, TX

1d•$143,320 - $273,930•Hybrid

About The Position

As a dedicated Director, Information Technology, you will lead the Database Security team within USAA's Technology Infrastructure and Operations department. The role will be responsible for the full lifecycle of database account management including provisioning, rotation, and retirement while maintaining compliance with security and data governance in the highly regulated financial services industry. You will direct, plan, and organize activities of professional and administrative staff engaged in providing information technology services. Provide for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Provide high level consultation and influence on technical solutions, including emerging technologies. Lead and direct change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Contribute to and execute long- and short-term strategic direction. Advise senior management and provide input to aide in decision making. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
8 years of experience in a technology function in a Software Development/Engineering or Infrastructure environment.
3 years of direct team lead or management experience of IT professionals.
Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.
Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Data or Application Development.
Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.
Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.
Previous experience managing multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early stages to avoid cost/time expenses.
Experience and ability to drive a culture of quality and personal accountability through technology support teams.
Demonstrated experience in vendor contract management and management of distributed development teams and resources.
Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.
Advanced facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams and Senior/Executive leaders.
Experience in inspiring, leading, and defining vision, strategy and organizational change.
Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.
Demonstrated ability to influence change at the executive level and team level.
Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
Understanding of Legislative and Regulatory Compliance Requirements.

Nice To Haves

Experience leading technical teams in the technology infrastructure and/or information security environment.
Experience supporting multiple database technologies such as Oracle, IBM Distributed DB2, SQL Server, Yugabyte, Snowflake, Cassandra, and AWS Cloud Native Databases.
Deep understanding of database security processes and technologies.
Experience in automating technology infrastructure operations.
Experience operating IT infrastructure in a highly regulated industry such as financial services.
US military experience gained through military service or gained as a military spouse / domestic partner.

Responsibilities

Responsible for developing, maintaining, testing, and monitoring an internal control environment, including preventative and detective controls, to effectively manage risks.
Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Oversees efforts in establishing documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards across teams.
Accountable for the identification, research, and analysis of end to end business, processes, and technology support opportunities.
Develops and oversees metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).
Creates a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.
Oversees the creation and execution of departmental budgets and forecasts for applicable technology support function.
Oversees the availability management of technology solutions / domains by applying strong change and incident management practices.
Works across multiple functional areas and influences future business strategy to be able to best utilize available technology support functions as well as future ones.
Stays abreast of industry trends and understands the direction of applicable technology support capabilities and ensures technology environment is agile enough to change quickly to support.
Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of technology support services to meet those needs.
Participates in the development of 3rd Party vendors strategy and provides oversight to ensure achievement of technology support objectives.
May provide oversight of vendor management activities including service agreements, staff augmentation and technology contracts.
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.