Director, Information Technology

Onebridge Benefits•Buffalo, NY

11h•Onsite

About The Position

OneBridge Benefits is seeking an experienced and strategic Director of Technology to lead the execution of our technology operations and help shape the future of our technology landscape. This is a highly visible leadership role responsible for overseeing infrastructure, cloud services, cybersecurity, service management, modernization initiatives, and technology operations. The ideal candidate is equal parts leader, problem solver, and innovator, with the ability to transform strategy into action while building high-performing teams and delivering measurable business results. Based on the position description, the role leads technology operations, cybersecurity execution, infrastructure and cloud services, vendor partnerships, modernization efforts, and emerging technology initiatives.

Requirements

10+ years of progressive technology experience with at least 5 years in a leadership role.
Experience leading teams, vendors, technology services, or complex cross-functional initiatives.
Proven experience/strong background in most if not all of the of the following areas: IT Operations Cloud & Infrastructure Cybersecurity Service Management Enterprise Technology Delivery Quality Assurance Software/Solution Development and Software Delivery Lifecycle Management Technology Modernization
Demonstrated success translating strategy into operational results and measurable outcomes.
Experience managing cybersecurity, technology risk, incident response, or security operations programs.
Strong communication skills with the ability to translate technical concepts into business-focused recommendations.
Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business, Engineering, or a related field, or equivalent experience.

Nice To Haves

Experience in employee benefits, healthcare, financial services, SaaS, or another regulated industry.
Experience with Microsoft Azure, Microsoft 365, cloud security, identity management, or enterprise infrastructure.
Experience with AI governance, automation initiatives, technology governance, or large-scale modernization efforts.
Certifications such as CISSP, CISM, ITIL, PMP, or cloud-related credentials.

Responsibilities

Lead IT operations, infrastructure, cloud services, cybersecurity, quality assurance and service management functions.
Drive the execution of technology strategy, roadmaps, and operational improvements that support business growth and service excellence.
Serve as the operational leader of the OneBridge Cybersecurity Program, including security operations, risk remediation, incident response, and technology resilience.
Build and execute modernization initiatives that improve scalability, efficiency, security, and user experience.
Evaluate and implement emerging technologies, automation opportunities, and AI solutions that create measurable business value.
Lead technology projects from concept through implementation, QA and testing, adoption, and ongoing support and training.
Manage vendor relationships, technology investments, contracts, licensing, and service performance.
Partner closely with leaders across Product, Operations, Compliance, Finance, and other department to deliver business-focused technology solutions including overseeing aspects of our Product SDLC such as security, technology and infrastructure architecture and quality assurance testing.
Recruit, develop, and mentor technology professionals while fostering a culture of accountability, innovation, collaboration, and continuous learning.