Director II Commercial Sales and Account Management - Connecticut

Elevance Health•Wallingford, CT

7d•Hybrid

About The Position

As part of Elevance Health’s Commercial Health Benefits division, Anthem Blue Cross & Blue Shield of Connecticut serves more than 700,000 members across Individual and Group plans. The Director II Commercial Sales and Account Management is responsible for growth, retention, and ongoing client management for the Individual Segment, Small Group, and Large Group employers with fewer than 250 enrolled employees. This leader directs sales and account management retention activities, using data to guide decisions, forecast outcomes, identify opportunities for improvement, and establish performance expectations. The role develops sales, business development, and marketing strategies and plans to achieve membership growth, profitable growth, and financial goals. It also monitors product performance and competitor activity in the assigned market. The director defines sales and renewal targets, communicates a vision aligned with long-term company objectives, and leads the team in meeting sales production and deliverables. The role prioritizes coaching and team development and hires, trains, coaches, counsels, and evaluates direct reports. The position is hybrid and requires associates to work in the office three days per week. The selected candidate must reside in Connecticut and be within a reasonable commuting distance of the listed Connecticut office location, unless an accommodation is granted as required by law.

Requirements

A BA/BS and a minimum of 8 years of professional or leadership experience, or an equivalent combination of education and experience.
Must reside in Connecticut and be within a reasonable commuting distance of the listed Connecticut office location, unless an accommodation is granted as required by law.
Work in the office three days per week.

Nice To Haves

Healthcare sales and/or account management experience across Individual, Small Group, and Large Group commercial health plan segments.
Strong knowledge of the Connecticut healthcare market and experience developing and managing broker and consultant relationships.
Leadership experience supporting growth, retention, and profitability, including leading, coaching, and developing sales and account management teams.
Strong understanding of the competitive healthcare landscape, market-leading practices, competitive intelligence, and evolving market offerings.
Strategic and operational leadership experience developing sales strategies, establishing performance goals, and driving execution against business objectives.
Experience navigating a large, complex organization and partnering cross-functionally with areas such as actuarial, compliance, benefit design, claims, and service.
Experience with Individual ACA products and state exchange or regulatory stakeholders.

Responsibilities

Direct sales and account management retention activities for Individual, Small Group, and Large Group clients with fewer than 250 enrolled employees.
Provide leadership and strategic direction using data to guide decisions, forecast outcomes, and identify improvement areas.
Establish performance expectations and review progress to support profitable growth.
Develop strategies and execute sales plans to achieve membership growth and financial goals.
Develop sales and marketing plans and potentially assist with developing compensation plans.
Build relationships with company functional areas and collaborate across departments to align sales with broader company goals.
Develop and manage sales and business development strategies.
Monitor product market performance and assess competitor activity within the assigned office market area.
Define sales and renewal targets for the team, communicate a vision aligned with long-term company objectives, and manage goal setting.
Lead the team to achieve sales production and deliverables for assigned market areas.
Coach and motivate the team to develop skills and accomplish performance goals and objectives.
Hire, train, coach, counsel, and evaluate the performance of direct reports.