Director, HR Business Partner - Global Payment Network

Capital One • McLean, VA

1d

About The Position

Capital One’s Global Payment Network HR Team is seeking a Director, HR Business Partner to partner with Global Payment Network clients and deliver people initiatives and talent strategy. The role works closely with senior executives, other HR business partners, and HR partner groups—including people analytics, recruiting, compensation, associate relations, and learning and development—to provide strategic guidance aligned with organizational needs.

Embedded within the line-of-business senior leadership team, the HR Business Partner translates business strategy into talent strategy and supports a culture in which associates are seen, heard, and valued and have an equitable opportunity to succeed. The role provides executive coaching and advice, develops and measures HR programs and strategies, and leads enterprise-wide HR projects. It also provides leadership, prioritization, coaching, and development for the HR team and partners.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 7 years of client-facing experience, consulting experience, or a combination of both.
• At least 7 years of experience in Human Resources.

Nice To Haves

• Bachelor’s degree or military experience.
• MBA or master’s degree.
• Professional Human Resources certification, Senior Professional Human Resources certification, or coaching certification.
• 9 or more years of client-facing experience, consulting experience, or a combination of both.
• 9 or more years of experience in Human Resources or Human Capital Consulting.

Responsibilities

• Define a talent strategy that supports business strategy and objectives.
• Lead strategic workforce planning, including succession planning.
• Develop recruiting and retention strategies, including talent-market assessments to compete for and motivate talent.
• Assess human-capital risks and develop remediation strategies as appropriate.
• Use trends and gaps to inform strategic decisions and talent plans.
• Assess skills gaps and partner with the business to address them.
• Manage employment-practice risks, weighing short- and long-term impacts, including associate-relations mitigation and staffing or co-employment strategies.
• Influence prioritization of work to drive the highest value for client groups.
• Provide executive coaching and advice on leadership, teamwork, organizational design, and strategy.
• Develop and support HR programs, initiatives, and strategies that contribute to business outcomes and competitive advantage.
• Develop innovative solutions and challenge existing approaches to enable transformative work.
• Lead and participate in enterprise-wide HR projects, partnering with colleagues to create and share systemic solutions to HR challenges.
• Measure the effectiveness of HR strategies and programs.
• Use data to develop insights and focus intentional action.
• Lead and develop the HR team and partners through vision, focus, prioritization, coaching, and development.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED