Director Health & Wellness (Fitness Operations)- Brandywine YMCA Family Location
About The Position
The Director Health & Wellness leads and continually improves fitness and wellness operations at the Brandywine YMCA Family Location. The role oversees programs including group exercise, personal training, active older adults, and inclusive wellness initiatives, ensuring that offerings are evidence-based, culturally responsive, and aligned with YMCA core values. The director manages fitness and wellness staff, departmental budgets, program performance, safety and service standards, and community partnerships. The position also advances member engagement and retention, supports association-wide priorities, and serves as a visible leader who fosters a welcoming and inclusive environment. The YMCA of Delaware describes itself as an equal opportunity employer. It recruits, hires, promotes, and evaluates applicants and staff without regard to protected characteristics, and does not tolerate unlawful discrimination.
Requirements
- Bachelor’s degree from an accredited four-year college or university in fitness management, health/physical education, exercise science, exercise physiology, or equivalent.
- Certified personal trainer certification (ACE or NASM) or another recognized personal training certification.
- Proven success in developing and scaling wellness programs.
- Strong knowledge of evidence-based practices in health and wellness.
- Strong interpersonal and communication skills to serve a diverse community.
- Excellent communication, strategic planning, and team leadership skills.
Nice To Haves
- Multilingual.
- Four or more years of experience as a personal trainer.
- YMCA Team Leader or Multi-Team/Branch Leader certification, and/or related job training in leadership development.
Responsibilities
- Design, lead, continuously improve, and grow fitness and wellness programs, including group exercise, personal training, active older adults, and inclusive wellness initiatives.
- Ensure programs are evidence-based, culturally responsive, and aligned with YMCA core values.
- Direct recruitment, onboarding, training, coaching, and performance management of fitness and wellness staff, including group exercise instructors and personal trainers.
- Develop and monitor departmental budgets; analyze financial reports, manage revenue and expenses, and implement corrective actions when needed.
- Establish and track key performance indicators for programs and staff, using data to evaluate effectiveness and member satisfaction.
- Partner with community organizations, healthcare providers, and local businesses to enhance wellness offerings and increase community outreach.
- Lead innovation in member engagement and retention strategies, integrating technology and trends to enhance the member experience.
- Ensure operations meet or exceed YMCA standards for quality, safety, cleanliness, and member service.
- Serve as a visible facility leader, modeling exceptional member engagement and fostering a welcoming, inclusive atmosphere.
- Support association-wide strategic priorities, fundraising efforts, and risk management protocols.
Benefits
- Full benefits package including dental, vision, and health insurance.
- Generous PTO vacation, 12 paid holidays, and sick leave.
- Free nationwide Y membership for the household.
- 12% employer-funded retirement plan upon meeting eligibility.
- Learning and development workshops.
- Career advancement opportunities.
- Staff discounts on programs and services.
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What This Job Offers
Job Type
Full-time
Career Level
Director
