Director Health & Wellness (Fitness Operations)- Middletown YMCA Family Location

YMCA of Delaware•Middletown, DE

1d•$55,515 - $62,457•Onsite

About The Position

The Director Health & Wellness (Fitness Operations) at the Middletown YMCA Family Location is responsible for ensuring every youth and teen is on a pathway to success, improving the health and wellbeing of every individual and family served, and uniting communities and inspiring service to others. This role involves designing, leading, and growing fitness and wellness programs, managing staff, developing budgets, and ensuring operations meet YMCA standards.

Requirements

Strong interpersonal and communication skills to serve a diverse community
Bachelor’s degree from an accredited four-year college/university in Fitness management, Health/Physical Education, Exercise Science, exercise Physiology or equivalent.
Certified personal trainer certification (ACE or NASM) or other recognized PT certifications
Proven success in developing and scaling wellness programs.
Strong knowledge of evidence-based practices in health and wellness.
Excellent communication, strategic planning, and team leadership skills.

Nice To Haves

Multi-lingual
Four or more years of experience as a personal trainer
YMCA Team Leader or Multi-Team/Branch Leader certification, and or related job training in leadership development.

Responsibilities

Design, lead, and continuously improve and grow fitness and wellness programs including group exercise, personal training, active older adults, and inclusive wellness initiatives.
Ensure that all programs are evidence-based, culturally responsive, and aligned with YMCA core values.
Direct the recruitment, onboarding, training, coaching, and performance management of fitness and wellness staff, including group exercise instructors and personal trainers.
Develop and monitor departmental budgets; analyze financial reports, manage revenue and expenses, and implement corrective actions when needed.
Establish and track key performance indicators for programs and staff, using data to evaluate effectiveness and member satisfaction.
Partner with community organizations, healthcare providers, and local businesses to enhance wellness offerings and increase community outreach.
Lead innovation in member engagement and retention strategies, integrating technology and trends to enhance the member experience.
Ensure all operations meet or exceed YMCA standards for quality, safety, cleanliness, and member service.
Serve as a visible leader in the facility, modeling exceptional member engagement and fostering a welcoming, inclusive atmosphere.
Support association-wide strategic priorities, fundraising efforts, and risk management protocols.