Director, Growth Operations

Virta Health

5d•$170,000 - $205,000•Remote

About The Position

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. As the Director of Growth Operations, you will sit at the center of Virta's growth engine, overseeing the execution of multi-channel campaigns that reach millions of potential members. This role offers a unique opportunity to blend high-level strategy with operational excellence, partnering directly with leaders of Finance, Client Growth, Content, and Lifecycle to scale our impact. You will be the architect of our marketing "Operating System," ensuring that our mission to reverse metabolic disease is supported by world-class demand forecasting and flawless execution.

Requirements

8-10+ years of experience in Growth/Marketing Operations or S&OP planning, ideally in health tech or B2B2C.
Advanced mastery of forecasting and analytical modeling using tools like Looker, Sheets, and Salesforce.
Strong grasp of ESP systems like Braze (ours), or Iterable, Hubspot, etc.
Proven track record of executing complex, multi-channel marketing campaigns with absolute precision at scale.
Expertise in turning chaotic workflows into standardized playbooks and managing cross-functional boundaries.
Successfully designed and implemented repeatable AI-enabled workflows that address team bottlenecks and improve efficiency
Technical understanding of data flows and ingestion pipelines, including CDPs that support robust targeting and segmentation.

Responsibilities

Lead S&OP forecasting and demand signal modeling to align member growth with capacity.
Oversee end-to-end execution of millions of monthly marketing touchpoints across email, direct mail, and SMS.
Build and maintain the marketing "Operating System" to standardize campaign playbooks, pull opportunistic levers, and manage cross-functional guardrails.
Manage vendor partnerships and marketing infrastructure to optimize cost-per-touchpoint and scale output cost-effectively.
Directly lead and coach the Growth Operations team while guiding dedicated analytics resources.