Director, GPO Strategic Accounts Specialty Pharmacy/Payer Account Management

Navitus Health Solutions, LLC•,

4d•$142,128 - $177,660•Remote

About The Position

Lumicera is hiring a Director, GPO Strategic Accounts to lead and manage high-impact relationships with health systems and specialty pharmacy clients in its Group Purchasing Organization. The role is responsible for strategic growth, client partnership and satisfaction, and identifying opportunities to expand services and value across the customer base. The Director will build and develop an account management function, establishing the structure, processes, and expectations needed to retain and grow strategic accounts. The role combines strategic account management, business development, and sales strategy, including identifying cross-sell and upsell opportunities. The Director will oversee value-based initiatives and collaborate with cross-functional teams to align solutions and services with client goals, regulatory requirements, and organizational objectives. The Director will partner with a direct report focused on business development and may be responsible for or involved in inside sales, RFP development, client presentations, pipeline development, and new business opportunities. The role calls for building trusted relationships with pharmacy and healthcare leaders, understanding their priorities and challenges, and translating them into opportunities for mutual value. The Director will promote innovation, operational excellence, client retention, organic growth, and long-term partnership success. The position is remote, limited to residents of the states listed in the posting, and has a stated schedule of Monday through Friday, 8 a.m. to 5 p.m.

Requirements

Bachelor’s degree, preferably in Healthcare Administration, Business, or Pharmacy, or equivalent work experience; required.
Eight years of experience calling on pharmacies and/or in payer account management.
Three years in a leadership or supervisory role; required.
Experience within a payer, PBM, health plan, specialty pharmacy, health system, or pharmacy GPO environment.
Demonstrated success growing strategic client relationships.
Participate in, adhere to, and support compliance program objectives.
Consistently interact cooperatively and respectfully with other employees.

Responsibilities

Lead strategic account management or partnership development across health systems and specialty pharmacy clients.
Develop and execute growth strategies aligned with organizational goals and market opportunities.
Oversee proposal, RFP, and implementation processes for new clients and programs.
Supervise teams responsible for account management, clinical support, and operational delivery.
Maintain compliance with federal, state, and local regulations, as well as internal policies.
Facilitate executive-level client meetings, strategic planning sessions, and business reviews.
Monitor and report on key performance indicators (KPIs), financial metrics, and client outcomes.
Support budgeting, forecasting, and procurement planning for specialty pharmaceutical products.
Represent the organization in client engagements, conferences, and industry events.
Other duties as assigned.
Build and develop a high-performing account management function, including its structure, processes, and expectations.
Identify cross-sell and upsell opportunities and support inside sales, RFP development, client presentations, pipeline development, and new business opportunities.
Oversee value-based initiatives and collaborate with cross-functional teams to align services with client goals and organizational objectives.
Build long-term relationships with pharmacy and healthcare leaders and translate their priorities and challenges into opportunities for mutual value.