Director, GLCR Technology Data Analytics & Automation

AIG

9d • $195,000 - $215,000 • Onsite

About The Position

The Director will design and deliver technology- and automation-driven solutions to support effective legal, compliance, and regulatory services across AIG’s global operations. The role partners with GLCR stakeholders and IT to understand end-to-end processes, translate business needs into technology solutions, and drive operational excellence. It leads automation strategy for legal, compliance, and regulatory functions, including a global Compliance monitoring and testing program, and oversees resources across multiple time zones, global centers of excellence, and regional stakeholder groups.

The position also supports Global Security, Aviation, and Sustainability with comparable strategic direction and service. It maintains an operationally excellent application environment, advances analytics, and manages delivery, budgets, and forecasts. AIG asks team members to work primarily in the office to support in-person collaboration.

Requirements

• 10+ years of relevant technology, operations, and analytics experience.
• Experience leading high-performing teams and delivering projects with a strong record of operational excellence.
• Experience developing and executing automation strategies.
• Experience developing applications using desktop and web-enabled reporting, database, and analytics tools.
• Experience collaborating with IT organizations and business partners on projects.
• Strong project management skills and attention to detail.
• Strong interpersonal skills to build effective working relationships and provide constructive feedback.
• Effective time management and ability to coordinate and prioritize competing initiatives while meeting deadlines.
• Ability to educate team members in the use of automation.
• Ability to identify process improvements and recommend efficiencies.
• Ability to document processes and transfer knowledge to team members.
• Strong written and verbal communication skills, including creating and delivering effective presentations.
• BA or equivalent experience.
• Ability to lead global resources across multiple time zones and work with global centers of excellence and regional clients and stakeholders.

Nice To Haves

• Insurance industry experience and/or knowledge of legal, compliance, and regulatory matters.
• Master’s degree is a plus; preferred fields include Data Management, Computer Science, Finance, Business Administration, Technology, or related disciplines.

Responsibilities

• Lead a high-performing team that drives technology and process innovation, including adoption of AI capabilities, in legal, compliance, and regulatory functions.
• Partner with stakeholders to elicit, analyze, and document business, functional, and system requirements for legal operations and regulatory needs.
• Translate stakeholder requirements into system specifications, user stories, and process flows for technology teams.
• Serve as a subject matter expert on legal, compliance, and regulatory systems, workflows, and data, ensuring alignment with legal, risk, and governance standards.
• Collaborate with IT, vendors, and cross-functional partners throughout the SDLC, including design, testing, UAT, and production rollout.
• Identify process inefficiencies and recommend technology or automation improvements.
• Deliver projects on time and manage budgets and forecasts, including their financial impact on GLCR.
• Operationalize a GLCR Technology Roadmap that supports organizational transformation and efficiency goals.
• Support Global Security, Aviation, and Sustainability with comparable strategic direction and service.
• Maintain an operationally excellent technology environment across applications.
• Monitor key compliance risks and implement an annual automated testing program for the Global Compliance Group.
• Liaise with senior Compliance stakeholders, present learnings, and manage expectations.
• Recommend advanced analytics methodologies suited to project needs and guide analytics requests productively.
• Build effective working relationships with business and functional leaders, colleagues across functions, and team members.
• Lead and support a global team spanning multiple time zones, centers of excellence, and regional stakeholders.
• Educate team members in automation, identify process improvements, document processes, and transfer knowledge.

Benefits

• Competitive benefits package covering health, wellbeing, financial security, and professional development.
• Bonus eligibility for the Dublin position under the applicable incentive plan.
• Continuous learning and development.
• Employee Resource Groups and inclusion and belonging programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director