Director, Data Analytics

Hi Marley • Boston, MA

1d • Hybrid

About The Position

Hi Marley is hiring a Director, Data Analytics to build and lead the analytics function, helping the organization make better decisions with data. Reporting to the Chief Product Officer, this role leads an existing team of two, including a Manager of Analytics, and owns hiring as the function expands. The Director partners with leaders across Product, Customer Success, Growth, Marketing, and Finance. The team will share standards, tools, and career paths, while analysts embed with the functions they support.

In the first year, the Director will set an analytics roadmap with each function, establish trusted company metrics, and deliver high-priority customer pilot, product, and financial analysis. The role makes Hi Marley’s data strategy real by enabling employees to find, understand, and trust data for decisions, and ensuring customer-facing metrics align with the metrics used to run the business. Data Engineering owns the pipelines and governed data foundation, and the data product team owns data surfaced in the product; this role owns how the company uses data to run the business and deliver organizational impact.

The position is based in a hybrid work environment and requires joining the team in the Boston office three days each week. Hi Marley offers a comprehensive total rewards package, including equity grants, a 401(k) match, insurance coverage, a wellness stipend, paid parental leave, and a flexible vacation policy.

Requirements

• 10+ years of experience in analytics, including 5+ years leading analytics teams.
• Experience building and owning an analytics or business intelligence function at a B2B SaaS or other growth-stage company.
• A track record of building an analytics team from a small start, scaling it as the company grew, and delivering analysis that changed decisions.
• Hands-on experience with product analytics, including usage, funnels, and experimentation; customer and revenue analytics, including pilots, utilization, and retention; and financial analytics, including billing, usage, and FP&A support.
• Strong SQL, data modeling, statistics, and experimentation skills, plus experience with modern BI tools such as Looker.
• Ability to turn business questions into analysis and analysis into decisions, partner with executives and frontline teams, and build alignment across functions.
• Ability to develop analysts, coach them to own outcomes, and build a culture of curiosity and impact.
• Ability to communicate clear data narratives and raise data quality issues and tradeoffs directly, with a path forward.
• Curiosity about what data can teach and an instinct to identify questions that have not yet been asked.
• Ability to work from the Boston office three days each week.

Responsibilities

• Empower teams to make data-driven decisions by understanding their workflows and decision needs and providing relevant data and analysis.
• Lead and develop the analytics function, establishing shared standards, tools, and career paths while aligning analysts with the functions they support.
• Grow the existing two-person analytics team and hire as the function expands.
• Define and govern core company metrics and build self-service data access so leadership and board reporting use a trusted source and teams can answer their own questions.
• Partner with Growth and Customer Success to measure customer pilots and utilization, including baselines, pre/post analysis, and readouts, to demonstrate value and support renewal and expansion.
• Partner with Product on usage, adoption, funnel, and testing analysis to identify what is working and inform product direction.
• Partner with Finance and FP&A on billing, usage, and financial reporting, ensuring data used for forecasting and planning is accurate and timely.
• Deliver pipeline, campaign, and go-to-market analysis for Marketing and Growth.
• Partner with Data Engineering by setting analytics requirements, priorities, and standards on the governed data foundation, including direction for internal visualization tooling.
• Set the analytics roadmap with each function and deliver customer pilot, product, and financial analysis.
• Ensure metrics shared with customers are aligned with the metrics used to run the business.

Benefits

• Equity grants for all employees
• A 4% matching 401(k) program
• Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
• Monthly wellness stipend
• Paid parental leave
• A flexible vacation policy
• Flexible, hybrid work environment
• Opportunities to learn and take on new challenges

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed