Director, Data Analytics

Hi Marley•Boston, MA
•$139,300 - $218,900•Hybrid

About The Position

Hi Marley is seeking a Director, Data Analytics to build and lead the analytics function, helping teams across the company make better decisions with data. The Director will lead an existing team of two, including a Manager of Analytics, own hiring as the function expands, and partner with leaders across Product, Customer Success, Growth, Marketing, and Finance. The role reports to the Chief Product Officer and combines team leadership and cross-functional partnership with hands-on analysis. The analytics team will operate with shared standards, tools, and career paths while analysts embed closely with the functions they support. During the first year, the Director will set analytics roadmaps with each function, establish trusted company metrics, and deliver priority customer pilot, product, and financial analyses. The role is accountable for how Hi Marley uses data to run the business and deliver organizational impact. Data Engineering owns pipelines and the governed data foundation; the data product team owns data surfaced inside the product. The position is based in a flexible hybrid work environment and requires working from the Boston office three days each week. The annual base salary range is $139,300–$218,900, depending on experience, skills, qualifications, and location.

Requirements

  • 10+ years of experience in analytics, including 5+ years leading analytics teams.
  • Experience building and owning an analytics or business intelligence function at a B2B SaaS or other growth-stage company.
  • Track record of building an analytics team from a small start, scaling it as the company grew, and delivering analysis that changed decisions.
  • Hands-on experience with product analytics, including usage, funnels, and experimentation; customer and revenue analytics, including pilots, utilization, and retention; and financial analytics, including billing, usage, and FP&A support.
  • Strong SQL, data modeling, statistics, and experimentation skills, as well as experience with modern BI tools.
  • Ability to translate business questions into analysis and analysis into decisions, partner with executives and frontline teams, and build alignment across functions.
  • Ability to develop analysts, coach them to own outcomes, and build a culture of curiosity and impact.
  • Strong communication skills, including making data tell a clear story and directly surfacing data quality issues and tradeoffs with a path forward.
  • Curiosity about what data can teach and the instinct to identify questions that have not yet been asked.

Responsibilities

  • Empower teams to make data-driven decisions by understanding their workflows and decisions and providing relevant data and analysis.
  • Lead the analytics function by establishing shared standards, tooling, and career paths; develop the two current analysts and hire as the function expands.
  • Define and govern core company metrics and build self-serve access so leadership and board reporting use a trusted source and teams can answer their own questions.
  • Partner with Growth and Customer Success to measure customer pilots and utilization, including baselines, pre/post analysis, and readouts, to demonstrate value and support renewals and expansion.
  • Own product usage, adoption, funnel, and testing analysis in partnership with Product.
  • Partner with Finance and FP&A on billing, usage, and financial reporting, ensuring usage and billable-outcome data for forecasting and planning is accurate and timely.
  • Deliver pipeline, campaign, and go-to-market analysis to help Marketing and Growth focus on impact.
  • Partner with Data Engineering by setting analytics requirements, priorities, and standards on the governed data foundation, including direction for internal visualization tooling.
  • Set the analytics roadmap with each function, establish trusted company metrics, and deliver priority customer pilot, product, and financial analysis.

Benefits

  • Equity grants for all employees.
  • A 4% matching 401(k) program.
  • Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week.
  • Monthly wellness stipend.
  • Paid parental leave.
  • Flexible vacation policy.
  • Flexible hybrid work environment.
  • Opportunities to learn, take on new challenges, and make an impact.
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