Director, Global Destinations & Experiences

Virtuoso, Ltd.•New York, NY

1d•$130,000 - $150,000

About The Position

The Director, Global Destinations & Experiences defines the long-term vision, strategy, and evolution of Virtuoso’s global Destination and Experiences portfolio. The role develops a high-quality, differentiated partner network that delivers value to advisors and clients worldwide. It calls for a strategic, data-driven leader with deep industry expertise, strong cross-functional influence, and the ability to turn insights into scalable, enterprise-level action. Serving as Virtuoso’s global Destinations & Experiences subject matter expert, the Director acts as a strategic advisor and internal architect rather than a traditional partner owner. The role informs account strategy, shapes product and program design, and aligns related initiatives for Tour Operators, Wholesalers, and Onsites across Membership, Product, Marketing, and Account Management. The position helps keep the portfolio differentiated, high-quality, and aligned with the evolving needs of advisors, travelers, and partners, while maximizing value and return on investment across the network. The role requires domestic and international travel to support partner engagement and industry representation. Virtuoso offers a competitive salary and full benefits package, including medical, dental, vision, life insurance, and a 401(k) savings plan. Base pay depends on factors including location, experience, knowledge, skills, and abilities.

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
10+ years of experience in travel, hospitality, or adjacent industries, with demonstrated success in strategy, portfolio management, or senior-level partner leadership.
Ability to develop and execute long-term strategies in complex, matrixed, global organizations.
Strong commercial acumen and ability to think beyond revenue to ecosystem value.
Exceptional communication, synthesis, and executive-level presentation skills.
Deep understanding of partner evaluation, RFP/RFI processes, and governance frameworks.
Strong analytical capability, including translating Destination and Experiences data into executive-level decisions.
Excellent written, verbal, and presentation skills.
Proficiency in MS Office, SharePoint, and CRM/application systems.
Ability to travel domestically and internationally for partner engagement and industry representation.

Nice To Haves

People leadership experience.

Responsibilities

Define and evolve a multi-year global strategy for the Destinations and Experiences portfolio in alignment with company priorities, regional market dynamics, and changing traveler and advisor expectations.
Establish strategic frameworks for Destination and Experiences programs, partner engagement models, and contractual structures across global regions.
Own the portfolio’s long-term direction, identify growth opportunities, portfolio gaps, and strategic risks, and maintain relevance and competitive advantage.
Ensure quality, governance, and standards across the global partner network while allowing appropriate regional flexibility.
Work with Business Intelligence and senior vertical leaders to anticipate market opportunities and build a strategically aligned partner pipeline.
Lead and guide advisor-led Destination and Experiences Committee forums and translate stakeholder input into portfolio decisions.
Define and steward a differentiated partner value proposition that delivers measurable ROI and supports sustainable partnerships.
Oversee partner strategies and account plans that connect partner investment to business outcomes.
Guide the evolution of partner benefits, programs, and engagement models in response to changing advisor behavior, traveler preferences, and market conditions.
Lead strategic partner procurement, including identifying, evaluating, and selecting partners.
Shape the composition of the portfolio to optimize network value and differentiation.
Use performance data, market insights, and trend analysis to inform strategy and portfolio decisions; translate findings into actionable recommendations for senior leaders and cross-functional stakeholders.
Establish success metrics and strategic KPIs that measure progress toward long-term objectives, not only short-term revenue.
Connect Partnerships, Regions, Product, Marketing, Events, Finance, and Operations to support shared understanding and consistent execution of strategy.
Collaborate with regional leadership to reflect local market realities while maintaining a unified global vision and standards.
Provide strategic input to enterprise planning cycles, leadership forums, and advisory committees.
Advise Account Directors and Account Managers on complex partner scenarios and negotiations, account planning and investment strategies, portfolio positioning, and opportunity development.
Advise Membership on advisor engagement strategies and the development of category-specific training and selling tools.
Collaborate with Product to define requirements for Destination and Experiences platforms, programs, and services, and develop strategies suited to geographic markets, advisor segments, agency models, and traveler preferences.
Work with Marketing and Events on category positioning, messaging, and programming aligned with strategic priorities.
Monitor industry trends, competition, and emerging partnership models to shape the strategic roadmap; identify new partnership and engagement models that create value, differentiation, and growth.
Champion continuous improvement and strategic evolution across partner programs and portfolio design.
Provide strategic leadership and mentorship to senior leaders responsible for partner execution without directly owning day-to-day operations.
Influence outcomes through clear vision, executive communication, and cross-functional collaboration, and represent Virtuoso’s strategic direction internally and, when appropriate, with senior external partner stakeholders.