Director, Global Destinations & Experiences

Virtuoso•New York, NY

About The Position

The Director, Global Destinations & Experiences defines the long-term vision, strategy, and evolution of Virtuoso’s global Destination and Experiences portfolio. The role develops a high-quality, differentiated partner network that delivers meaningful value to advisors and their clients worldwide, while maximizing value and return on investment across the network. It requires a strategic, data-driven leader with deep industry expertise, strong cross-functional influence, and the ability to turn insights into scalable, enterprise-level action. Serving as Virtuoso’s global Destinations & Experiences subject matter expert, the Director acts as a strategic advisor and internal architect rather than a traditional partner owner. The role informs account strategy, shapes product and program design, and aligns initiatives related to Tour Operators, Wholesalers, and Onsites across Membership, Product, Marketing, and Account Management. The Director provides strategic leadership and mentorship to senior leaders responsible for partner execution, without direct ownership of day-to-day operations. The role works across global regions and functions, represents Virtuoso’s strategic direction internally and, when appropriate, with senior external partner stakeholders, and requires domestic and international travel for partner engagement and industry representation.

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
10+ years of experience in travel, hospitality, or adjacent industries, with demonstrated success in strategy, portfolio management, or senior-level partner leadership.
Proven ability to develop and execute long-term strategies in complex, matrixed, global organizations.
Strong commercial acumen and ability to think beyond revenue to ecosystem value.
Exceptional communication, synthesis, and executive-level presentation skills.
Deep understanding of partner evaluation, RFP/RFI processes, and governance frameworks.
Strong analytical capability and ability to translate Destination and Experiences data into executive-level decisions.
Proven ability to influence across teams and geographies.
Excellent written, verbal, and presentation skills.
Proficiency in MS Office, SharePoint, and CRM/application systems.
Ability to travel domestically and internationally for partner engagement and industry representation.

Nice To Haves

People leadership experience.

Responsibilities

Define and evolve a multi-year global strategy for the Destinations and Experiences portfolio in alignment with company priorities, regional market dynamics, and traveler and advisor expectations.
Establish a strategic framework for Destination and Experiences programs, partner engagement models, and contractual structures across global regions.
Set the portfolio’s long-term direction, identify growth opportunities and gaps, and assess strategic risks to maintain relevance and competitive advantage.
Ensure consistent quality, governance, and standards across the global partner network while allowing appropriate regional flexibility.
Work with Business Intelligence and senior vertical leaders to anticipate market opportunities and develop a high-quality, strategically aligned partner pipeline.
Lead and guide advisor-led Destination and Experiences Committee forums, translating stakeholder input into strategic portfolio decisions.
Define and steward a differentiated partner value proposition that delivers measurable return on investment and supports sustainable partnerships.
Oversee partner strategies and account plans that connect partner investment to business outcomes.
Guide the evolution of partner benefits, programs, and engagement models as advisor behavior, traveler preferences, and market conditions change.
Lead strategic partner procurement, including identification, evaluation, and selection of partners.
Shape the portfolio’s composition to optimize network value and differentiation.
Use performance data, market insights, and trend analysis to guide strategy and portfolio decisions.
Translate complex data into clear recommendations for senior leadership and cross-functional stakeholders.
Establish success metrics and strategic KPIs that measure progress toward long-term objectives.
Connect Partnerships, Regions, Product, Marketing, Events, Finance, and Operations to support consistent understanding and execution of strategy.
Collaborate with regional leaders so global strategy reflects local market realities while maintaining a unified vision and standards.
Provide strategic input to enterprise planning cycles, leadership forums, and advisory committees.
Advise Account Directors and Account Managers on complex partner scenarios and negotiations, account planning and investment strategies, portfolio positioning, and opportunity development.
Advise Membership on advisor engagement strategies and the development of category-specific training and selling tools.
Collaborate with Product to define requirements for Destination and Experiences platforms, programs, and services tailored to geographic markets, advisor segments, agency models, and traveler preferences.
Work with Marketing and Events on accurate, differentiated category positioning and on aligning messaging and programming with strategic priorities.
Monitor industry trends, competitive dynamics, and emerging partnership models to shape the company’s strategic roadmap.
Identify new partnership structures and engagement models that can drive incremental value, differentiation, and growth.
Champion continuous improvement and strategic evolution across partner programs and portfolio design.
Provide strategic leadership and mentorship to senior leaders responsible for partner execution, without direct ownership of day-to-day operations.
Influence outcomes through a clear vision, executive communication, and cross-functional collaboration, and represent Virtuoso’s strategic direction internally and, when appropriate, externally.