Director Financial Aid
About The Position
The Financial Aid Director provides strategic leadership and oversight for all federal, state, and institutional financial aid programs at Central Texas College. The role ensures compliance with Title IV regulations, state requirements, and institutional policies while managing a high-volume, fast-paced office. The Director oversees Financial Aid Office operations, including staff leadership, Return of Title IV (R2T4) processing, aid-program reconciliation, and service to students and campus partners. The Director supervises professional and clerical staff, sets work priorities, trains and delegates tasks, and evaluates work efforts. The role works with campus leadership and Information Technology teams, represents the College at financial aid association meetings, and collaborates with admissions, enrollment, academic, and student success departments. Additional duties may be assigned by the Associate Dean of Financial Aid & Veteran Services.
Requirements
- Bachelor’s degree in Business or Mid-Management from a nationally, regionally, or state-identified accredited institution of higher education.
- Three years of progressively responsible experience in a financial aid office.
- Supervisory or managerial experience.
- Expert-level knowledge of Title IV regulations and federal, state, and institutional aid programs, including Direct Loans, Grants, and Federal/State Work-Study.
- Demonstrated ability to interpret and apply federal and state regulations.
- Knowledge of the NASFAA Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals.
- Strong collaboration skills with internal departments, secondary schools, and community partners.
- Ability to adapt to challenges with resilience and professionalism.
- Innovative mindset and ability to improve processes and systems.
- Effective communication and interpersonal skills, including presentation experience.
Responsibilities
- Oversee federal, state, and institutional student-aid reporting, including timely and compliant FISAP submissions.
- Stay current on financial aid processing practices and regulatory updates.
- Develop, implement, and maintain institutional financial aid policies consistent with federal and state requirements and NASFAA guidelines.
- Manage electronic data transfer processes and financial aid systems, including Ellucian/Colleague, in collaboration with Information Technology teams.
- Manage financial aid disbursement, receipt, and reporting procedures.
- Monitor financial aid budgets and expenditures and ensure monthly and annual reconciliation of aid accounts.
- Transmit student award data to Student Finance and monitor enrollment changes.
- Perform Return of Title IV (R2T4) calculations and communicate outcomes to students and Accounts Receivable.
- Review and determine Satisfactory Academic Progress (SAP) appeals with the Associate Director and Coordinator of Financial Aid.
- Provide expert guidance for internal compliance reviews and audits.
- Respond to escalated student concerns and ensure high-quality service delivery.
- Supervise professional and clerical staff; determine work priorities, train staff, delegate tasks, and evaluate work efforts.
- Collaborate with internal departments, secondary schools, community partners, admissions and enrollment teams, and academic and student success departments.
- Report and collaborate with campus leadership, including the Associate Dean of Financial Aid & Veteran Services and the Dean of Enrollment Management, on planning, assessment, and compliance.
- Represent the College at state, regional, and national financial aid association meetings.
- Perform additional duties as assigned by the Associate Dean of Financial Aid & Veteran Services.
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What This Job Offers
Job Type
Full-time
Career Level
Director
