Director, Facility Services

Walmart•Omaha, NE

4d•Onsite

About The Position

The Director of Facilities Maintenance oversees the planning, maintenance, and compliance of critical building systems, including HVAC, refrigeration, and emergency management systems. The role leads a region within the Western Business Unit and may require travel up to 50% of the time. As a leader in facility operations, this position drives financial sustainability, improves vendor performance, and promotes continuous improvement across stores and clubs while ensuring operational excellence and regulatory compliance. The Director builds and develops a high-performing team, upholds company values, and works to deliver strong results for associates and customers.

Requirements

Bachelor’s degree in Business, Engineering, or a related field and 5 years’ experience in engineering, construction management, facilities maintenance, heating, ventilation, or a related area; or 7 years’ experience in one of those areas.
1 year of supervisory experience.
Proven experience in facility management, maintenance operations, or a related field.
Strong knowledge of HVAC, refrigeration, and emergency management systems, and applicable laws, codes, and regulations.
Ability to manage budgets, optimize costs, and analyze financial data.
Experience in vendor management, contract negotiation, and performance evaluation.
Strong leadership skills and a record of building high-performing teams and developing talent.
Excellent communication, collaboration, and relationship-building abilities.
Commitment to integrity, ethics, and compliance with company policies and standards.
Analytical ability to identify improvement opportunities and implement best practices.
Customer-focused approach and drive for operational excellence and continuous improvement.
Adaptability, resilience, and a growth mindset in a dynamic environment.

Nice To Haves

Experience preparing and executing budgets.
Master’s degree in Real Estate.

Responsibilities

Oversee facility inspection planning, preventive maintenance, and implementation of HVAC, refrigeration, and emergency management systems.
Coordinate contracts with external service providers, including interviewing, recommending, and negotiating with contractors; developing scopes of work; and evaluating work quality.
Ensure compliance with applicable federal, state, and local laws, regulations, codes, and guidelines through requirements reviews and inspections.
Develop, present, and manage capital and operational expense budgets; prioritize spending; and analyze vendor costs to support financial sustainability and cost optimization.
Build vendor relationships, establish key performance indicators, monitor quality, and ensure compliance with service agreements.
Develop and maintain systems, processes, and policies to enhance facilities, identify improvement opportunities, and implement industry best practices.
Analyze business objectives, develop and implement strategies, support resource requirements, and measure outcomes.
Recruit, mentor, develop, and retain a skilled workforce, including through workforce development and succession planning.
Integrate company values into programs, support the Open Door Policy, and foster integrity and ethics.
Build and leverage internal and external partnerships to achieve business goals and support community outreach initiatives.
Build strong teams, foster collaboration, and promote a positive associate and customer/member experience.
Model company values and hold teams accountable to standards of integrity, ethics, and compliance.
Deliver business results with a customer-first mindset, using data and insights to inform strategies and decisions.
Drive continuous improvement, support adoption of new technology, and encourage innovation and continuous learning.