Director, Facilities Operations

California State University•Allen, TX

6d•$11,250 - $12,500

About The Position

The Director, Facilities Operations leads and manages the operational functions of Facilities Services and Public Works, including skilled trades, building and mechanical systems, utilities, custodial services, landscape and grounds, maintenance stores, fleet, and contracted services as assigned. The role provides leadership for the maintenance, repair, and operation of campus buildings, grounds, infrastructure, equipment, roads, walkways, and utility systems, ensuring facilities remain safe, reliable, functional, compliant, and serviceable in support of the University’s mission and continuity of operations. The Director oversees day-to-day operations through managers, supervisors, staff, and contractors; establishes priorities; and allocates personnel, funding, equipment, materials, and contracted resources. The role develops and administers routine, preventive, corrective, planned, and emergency maintenance programs; establishes service standards and performance measures; and ensures reliable operation of campus utility and infrastructure systems. The Director advises the Associate Vice President on operational priorities, resources, service levels, infrastructure conditions, compliance, performance, risks, and renewal needs. The position develops outage and emergency-response procedures and participates in campus emergency preparedness, response, recovery, and continuity activities. It ensures compliance with applicable policies, collective bargaining agreements, safety requirements, environmental regulations, fire and life-safety requirements, permits, and laws. The Director coordinates inspections and corrective actions, assesses facility conditions and renewal needs, and collaborates with Planning, Design and Construction across project planning, design, construction, commissioning, turnover, warranty, and closeout. The Director develops operational goals, staffing plans, maintenance priorities, and resource requirements; prepares and administers assigned budgets; develops procurement scopes; and monitors contractor performance. The role provides leadership and supervision to assigned managers and staff, evaluates organizational structure and service demands, communicates with campus stakeholders, and serves as the senior Facilities Operations representative on campus and CSU committees and initiatives as assigned. Other duties and special projects may be assigned.

Requirements

Bachelor’s degree from an accredited four-year college or university in facilities management, engineering, construction management, business administration, public administration, or a related field, or an equivalent combination of education and progressively responsible experience.
At least 10 years of progressively responsible experience in facilities management, physical plant operations, building maintenance, utilities, infrastructure, or a related field, including significant experience managing a comprehensive facilities operation.
Demonstrated experience leading managers, supervisors, skilled trades employees, support staff, and contracted service providers.
Ability to plan, organize, direct, and evaluate others’ work; establish priorities; allocate resources; and make sound decisions and recommendations regarding staffing, operations, budgeting, safety, compliance, and service delivery.
Knowledge of facilities maintenance and operations, preventive maintenance, work control, utility systems, regulatory compliance, contract administration, budget management, employee relations, and supervision.
Working knowledge of complex building and infrastructure systems, including electrical distribution, HVAC, building automation and controls, plumbing, water and wastewater systems, emergency power, boilers, fire/life-safety systems, and related utility infrastructure.
Demonstrated ability to assess facility conditions, deferred maintenance, infrastructure risks, equipment life cycles, and renewal needs and develop prioritized recommendations for repair, replacement, and capital renewal.
Experience using computerized maintenance management systems or similar facilities technology for work management, preventive maintenance, asset management, and performance reporting.
Ability to interpret and apply CSU and University policies, collective bargaining agreements, contracts, technical standards, codes, regulations, and other requirements applicable to facilities operations.
Demonstrated ability to manage multiple priorities, respond to operational emergencies, resolve complex problems, and perform under changing conditions and competing deadlines.
Must be available to respond to significant facilities emergencies and operational needs outside normal business hours, as required.
Excellent written, verbal, interpersonal, and presentation skills, including the ability to communicate technical and operational information clearly to diverse stakeholders.
Satisfactory completion of a background check, including a criminal records check, before an offer of employment.
Must comply with Campus Security Authority reporting requirements under the Clery Act and CSU Executive Order 1107.
Must comply with mandated reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.
Must file Conflict of Interest Form 700 upon occupying the position and annually, complete ethics training within six months of appointment, and attend the training every other year thereafter.
Applicants must be authorized to work for any employer in the United States; CSUCI is not currently sponsoring staff or management positions for H-1B employment visas.
Applicants reaching the specified stages must disclose qualifying final administrative or judicial decisions concerning sexual harassment within the prior seven years and authorize the release of information concerning substantiated allegations of misconduct from current or former employers.

Nice To Haves

Experience in higher education, government, or another complex institutional environment is highly desirable.

Responsibilities

Lead and manage Facilities Services and Public Works operations, including skilled trades, building and mechanical systems, utilities, custodial services, grounds, maintenance stores, fleet, and contracted services as assigned.
Lead maintenance, repair, and operation of campus buildings, grounds, infrastructure, equipment, roads, walkways, and utility systems.
Ensure facilities are safe, reliable, functional, compliant, and serviceable in support of the University’s mission and continuity of operations.
Direct day-to-day operations through assigned managers, supervisors, staff, and contractors; establish priorities and allocate resources.
Develop and administer routine, preventive, corrective, planned, and emergency maintenance programs, including service standards, work processes, quality controls, and performance measures.
Ensure reliable operation of campus utility and infrastructure systems, including electrical distribution, emergency power, HVAC, building controls, water and wastewater systems, storm drainage, natural gas, boilers, and refrigeration.
Advise the Associate Vice President on operational priorities, resources, service levels, infrastructure conditions, compliance, organizational performance, and renewal needs.
Develop procedures for planned outages, emergency response, notifications, restoration, and after-hours coverage; participate in emergency preparedness, response, recovery, and continuity activities.
Ensure compliance with CSU policies, collective bargaining agreements, occupational safety requirements, environmental regulations, fire and life-safety requirements, permits, and applicable laws.
Coordinate inspections, testing, certifications, permits, and maintenance records for regulated systems and equipment; develop and track corrective actions.
Monitor facility conditions, deferred maintenance, reliability, obsolescence, vulnerabilities, and renewal needs; prepare prioritized recommendations, estimates, assessments, and reports.
Collaborate with Planning, Design and Construction throughout project planning, design, construction, commissioning, turnover, warranty, and closeout, providing operational input.
Develop annual and multi-year operational goals, staffing plans, equipment needs, maintenance priorities, and resource requirements.
Advise the Associate Vice President on operational risks, service deficiencies, funding needs, and consequences of deferred investment.
Prepare and administer assigned operating, utility, maintenance, contract, equipment, and project budgets; monitor expenditures, identify variances, recommend adjustments, and develop resource requests.
Develop scopes and technical requirements for contracted services; participate in procurement and contract administration; monitor contractor performance, safety, quality, schedule, invoicing, and compliance.
Lead, supervise, coach, and support professional development for assigned managers and staff; manage recruitment, training, performance evaluation, corrective action, and succession planning.
Evaluate organizational structure, staffing levels, workload, and service demands; recommend changes to support effective operations, emergency response, and continuity of service.
Communicate with campus leadership, departments, customers, and affected stakeholders regarding facility conditions, planned work, service interruptions, operational risks, and restoration.
Serve as the senior Facilities Operations representative on campus and CSU committees, working groups, emergency activities, regulatory matters, and systemwide initiatives as assigned.
Perform other duties and special projects as assigned.