Director Facilities Management

Stanford Health Care•Palo Alto, CA

29d•$87 - $115•Onsite

About The Position

The Director – Facilities Management provides strategic and operational leadership for the management of Stanford Health Care’s property and facilities portfolio, including shared-service facilities for other Stanford Medicine entities. The role oversees the allocation of resources and advises Facilities Services senior leadership to ensure facilities management supports SHC’s strategic plan and business objectives. The position may lead the Facilities Management department at the Palo Alto hospital campus or the Property Facilities Management department at regional campuses. The Director oversees facility operations and the environment of care, including life safety, safety, security, hazardous materials and waste, emergency preparedness, medical equipment, and utility systems. The role leads staff and operational activities, strategic planning, budgets, policies, contracts, facility projects, and service delivery. It partners with clinical, operational, construction, engineering, and other stakeholders to maintain continuity, protect patient safety, improve the patient, provider, and staff experience, and maintain facilities in a sustainable manner. The position is based at Stanford Health Care. It may require on-call availability outside standard hours, including nights, weekends, and holidays, to address business needs and emergencies. Work includes office and outdoor environments, with possible exposure to extreme temperatures, noise, and allergens/asbestos, and use of protective equipment as required. Occasional travel may be required.

Requirements

Bachelor’s degree in a work-related discipline or field from an accredited college or university.
Seven years of progressively responsible, directly related work experience.
Knowledge of project management methodologies and ability to lead project teams and write clearly and understandably.
Working knowledge and experience with The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), and Department of Health Care Access and Information (HCAI).
Ability to understand extremely complex verbal or written instructions.
Strong organization and systematic work-process skills, communication and collaboration skills, and ability to multitask and manage multiple priorities and aggressive deadlines.
Ability to delegate assignments and share decision-making with team members as appropriate.
Strong leadership and interpersonal skills, including the ability to lead project teams.
Ability to communicate effectively orally and in writing.
Ability to develop, implement, and evaluate efficient and cost-effective methods for construction, repair, and maintenance projects, as applicable.
Ability to establish strategic direction and business plans for a functional group.
Ability to manage complex projects and resources, including people, costs, and time.
Ability to plan, organize, and manage building operational services and develop, implement, and evaluate building and operating systems and preventative maintenance programs.
Ability to research regulations, procedures, and technical reference materials related to building maintenance.
Ability to strategize, plan, and implement change.
Ability to work effectively as both a team player and leader.
Knowledge of business practices for preparing bid specifications, negotiating agreements, and administering contracts.
Knowledge of materials, methods, and principles used in maintaining hospital, clinic, and office building installations and systems.
Knowledge of organizational, administrative, fiscal, and personnel management principles and practices.
Ability to meet the physical and work-condition requirements, with reasonable accommodations where applicable.

Responsibilities

Set the vision for and lead the Facilities Management department at the Palo Alto hospital campus or the Property Facilities Management department at regional campuses, overseeing facility operations to protect, maintain, and improve facility value.
Oversee the environment of care and its major components: life safety, safety, security, hazardous materials and waste, emergency preparedness, medical equipment, and utility systems.
Participate in strategic planning for facility reconfiguration and changes.
Direct day-to-day department operations, including hiring and staff development, and ensure staff competency.
Lead departmental performance improvement and participate in C-I-Care and enterprise-wide activities to improve patient, provider, and staff experience and maintain healthy, safe, appealing, and sustainable environments.
Develop, prepare, and execute long-range and annual strategic plans, budgets, and business continuity plans, and assure compliance.
Develop and maintain department and enterprise policies and procedures, and manage internal and external cross-functional project teams.
Lead interdisciplinary enterprise-generated and facility-centered initiatives and facilitate communication among staff, physicians, patients, families, and ancillary departments.
Build and maintain business relationships with stakeholders and vendors.
Coordinate with appropriate departments on facilities maintenance and construction projects and communicate with affected parties, including business owners and end users.
Oversee interior facility planning, space and development, including schedule and budget compliance, work specifications, installation and space management, architectural and engineering planning and design, construction and renovation, maintenance and operations, telecommunications integration, security, and general administrative services.
Review project schedules, monitor milestones and objectives, identify compliance or variance issues, and report variances through the established escalation structure.
Direct efficient, timely, and cost-effective delivery of furniture configuration and relocation, facilities maintenance, groundskeeping, and event setup services.
Ensure project activities comply with University and Hospital policies concerning vendor contracts, materials and supplies, outside construction assistance, project time and materials accounting, and conflicts of interest.
Manage key service contracts, including development, review, and execution of service levels.
Assess service-contract performance, analyze quotes, negotiate vendor pricing and service quality, and assist with fair bidding processes.
Maintain alignment with strategic business objectives in conjunction with leadership and Operations management.
Lead projects assigned by the managing leader.