Director, Facilities Management and Construction

Goodwill of Central & Northern Arizona•Peoria, AZ

2d•Onsite

About The Position

The Director, Facilities Management and Construction ensures the on-time and on-budget completion of assigned construction and new development projects for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. The role manages planning, construction, budgeting and financial matters, safety, and code compliance for new construction and Tenant Improvement (TI) projects. It also leads the Facilities Maintenance function, overseeing the team responsible for building and grounds maintenance, and works to strengthen coordination and efficiency between Construction and Facilities. The Director contributes to division-level strategic planning, initiatives, and budgeting; manages project budgets and delivery schedules; and ensures customer satisfaction, quality, and compliance. The role collaborates with retail, real estate, and other cross-functional teams, oversees facilities maintenance and service providers, and leads and develops managers and team members. The position also supports company culture and change-management efforts and models Goodwill’s core values.

Requirements

Preferred: 5 or more years of construction management and commercial retail development experience.
Preferred: 2 or more years of project management experience.
Proven ability to develop and maintain cooperative working relationships with internal and external stakeholders.
Working knowledge of budgeting, job costing, and profit-and-loss oversight.
Excellent interpersonal skills and ability to carry out project schedules and operate within budget guidelines.
Strong oral and written communication, statistical analysis, and evaluation skills.
Demonstrated ability to lead, coach, train, and motivate others.
Proficiency with Microsoft Office Suite.
Valid driver’s license and clean motor vehicle record.
Ability to pass a background check and drug screen, where applicable for the position.
Ability to speak and read English proficiently.

Responsibilities

Participate in division-level initiatives, strategic planning, and budgeting.
Provide accurate costs and budgets for construction projects and capital improvements, and manage assigned budgets.
Ensure repairs and construction work comply with internal policies, external regulations, codes, and company specifications.
Contribute to strategic planning, direction, and goal setting for the Construction and Facilities divisions.
Ensure locations are delivered on or before assigned turnover schedules.
Ensure customer satisfaction and quality-control guidelines are met.
Build positive working relationships with cross-functional divisions and coordinate project dates with the retail team.
Coordinate with the real estate team to deliver projects according to negotiated terms.
Ensure cross-functional collaboration on plan reviews, pre-construction meetings, change orders, and project walks.
Lead the Manager of Facilities and Quality Assurance to ensure work-order timeliness and quality metrics and standards are met.
Develop preventative-maintenance schedules and ensure facilities are regularly inspected to identify current and potential maintenance needs.
Implement operational improvements, developments, and efficiency enhancements; assist with due diligence and long-term Facilities Maintenance strategies and initiatives.
Lead construction projects, including contractor coordination for design and buildout, budget and project management, and code compliance.
Lead team and account management for window washing, pressure washing, and floor-care services, and oversee third-party landscaping operations.
Lead project management efforts for construction-related projects and ensure accurate plan review for each project.
Oversee training initiatives and ensure teams are trained according to company guidelines.
Train and mentor the Manager of Construction, Manager of Facilities, and Quality Assurance.
Conduct periodic site inspections to assess the quality and compliance of facilities-management efforts.
Maintain regular and consistent in-person attendance.
Manage team-member performance, staffing, compensation, and development, including coaching, discipline, performance-improvement plans, and annual reviews.
Support company culture-change efforts and change-management processes, and model Goodwill’s core values.
Perform other related duties as assigned.

Benefits

Three medical plans.
Employer-funded Health Reimbursement Account (HRA).
Three dental plans.
Vision plan.
Traditional and Roth 401(k) plans.
Employer-paid life insurance.
Employee Assistance Program (EAP).
Paid time off, including sick and vacation time.
Paid holidays.
No-cost career development, training, and education services are provided by Goodwill.