Director Enterprise National Accounts - ERS

Health Care Service Corporation • Austin, TX

2d • $131,000 - $196,500 • Hybrid

About The Position

This position directs, leads, and motivates an account management team for the ERS account. It works across the organization with functional areas such as actuarial, medical management, and customer service. The role is accountable for the team meeting or exceeding retention and profitability goals, servicing the account, and assisting in developing short- and long-term strategies. The position requires travel and includes oversight of annual budgets and resource allocation, as well as developing business cases and conducting cost-benefit analyses.

Requirements

• Bachelor's degree and 8 years of sales/account management experience in the health insurance industry, or 12 years of sales/account management experience in the health insurance industry.
• At least 3 years of account management experience for large or national health insurance groups.
• Current general agent health and life insurance license.
• Knowledge of sales and account management techniques.
• Knowledge of managed care products, rating, funding, and processing procedures.
• Leadership skills.
• Negotiation and presentation skills.
• Verbal and written communication skills to manage teams and build relationships internally and with clients.
• Ability and willingness to travel.
• Experience overseeing annual budgets and allocating resources for projects and operational needs.
• Experience translating business needs and initiatives into compelling business cases.
• Experience conducting cost-benefit analyses to justify investments and ensure ROI.

Nice To Haves

• 3 years of management experience leading account management or sales teams.
• CEBS or CLU designation.

Responsibilities

• Direct, lead, and motivate an account management team for the ERS account.
• Work across organizational functional areas, including actuarial, medical management, and customer service.
• Ensure the team meets or exceeds retention and profitability goals.
• Oversee servicing of the account.
• Assist in developing short- and long-term strategies.
• Oversee annual budgets and allocate resources for projects and operational needs.
• Translate business needs and initiatives into compelling business cases.
• Conduct cost-benefit analyses to justify investments and ensure return on investment.

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives
• Annual incentive bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director