Director Enterprise National Accounts - ERS

HCSC•Austin, TX
•$131,000 - $196,500•Hybrid

About The Position

This position is responsible for directing, leading, and motivating an account management team for the ERS account. It works across the organization with functional areas including actuarial, medical management, and customer service. The role is accountable for meeting or exceeding retention and profitability goals, servicing the account, and assisting in the development of short- and long-term strategies. It also involves overseeing annual budgets, allocating resources for projects and operational needs, translating business needs and initiatives into business cases, and conducting cost-benefit analyses to justify investments and ensure return on investment.

Requirements

  • Bachelor's degree and 8 years of sales/account management experience in the health insurance industry, or 12 years of sales/account management experience in the health insurance industry.
  • At least 3 years of account management experience with large or national health insurance groups.
  • Current general agent health and life insurance license.
  • Knowledge of sales and account management techniques.
  • Knowledge of managed care products, rating, funding, and processing procedures.
  • Leadership skills.
  • Negotiation and presentation skills.
  • Verbal and written communication skills to manage teams and build relationships internally and with clients.
  • Ability and willingness to travel.
  • Experience overseeing annual budgets and allocating resources for projects and operational needs.
  • Experience translating business needs and initiatives into compelling business cases.
  • Experience conducting cost-benefit analyses to justify investments and ensure ROI.

Nice To Haves

  • 3 years of management experience leading account management or sales teams.
  • CEBS or CLU designation.

Responsibilities

  • Direct, lead, and motivate an account management team for the ERS account.
  • Work across organizational functional areas, including actuarial, medical management, and customer service.
  • Ensure the team meets or exceeds retention and profitability goals and services the account.
  • Assist in developing short- and long-term strategies.
  • Oversee annual budgets and allocate resources for projects and operational needs.
  • Translate business needs and initiatives into compelling business cases.
  • Conduct cost-benefit analyses to justify investments and ensure ROI.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan
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