This position is responsible for directing, leading, and motivating an account management team for the ERS account. It works across the organization with functional areas including actuarial, medical management, and customer service. The role is accountable for meeting or exceeding retention and profitability goals, servicing the account, and assisting in the development of short- and long-term strategies. It also involves overseeing annual budgets, allocating resources for projects and operational needs, translating business needs and initiatives into business cases, and conducting cost-benefit analyses to justify investments and ensure return on investment.
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Job Type
Full-time
Career Level
Director