Director, Employee Engagement

Comcast • Schaumburg, IL

1d

About The Position

The Director of Employee Engagement leads the strategy, design, and execution of programs that strengthen workplace culture, improve the employee experience, and support retention and performance. The role analyzes employee feedback, survey results, workforce trends, and organizational data to identify opportunities, partner with leaders, and deliver scalable action plans. Serving as a trusted advisor to HR and business leadership, the Director translates insights into practical programs that foster inclusion, connection, accountability, and a high-performing employee experience. The role may lead, mentor, or direct team members or cross-functional project teams. It requires independent judgment and discretion, regular and punctual attendance, and the ability to work nights and weekends on variable schedules as necessary. Travel may be up to 50%.

Requirements

• Bachelor's degree.
• 10 years or more of relevant work experience.
• Ability to work nights and weekends on variable schedules as necessary.
• Ability to travel up to 50%.

Responsibilities

• Develop and lead the employee engagement strategy, including programs, communications, listening channels, and action-planning processes.
• Own engagement measurement practices, including employee surveys, pulse checks, focus groups, listening sessions, and other feedback mechanisms; analyze results to identify strengths, risks, and opportunities.
• Translate engagement data and workforce insights into actionable recommendations for senior leaders, HR partners, and business stakeholders.
• Partner across HR, Communications, Legal, Employee Relations, and business leadership to align engagement programs with company priorities, employee needs, and applicable policies.
• Lead governance and reporting for engagement initiatives, including program effectiveness, adoption, outcomes, risks, and continuous improvement opportunities.
• Create executive-ready materials, dashboards, presentations, toolkits, and communications to help leaders understand engagement trends and take meaningful action.
• Monitor trends in employee engagement, employee experience, organizational development, and workforce culture, and recommend practices to strengthen the company's approach.
• May lead, mentor, or direct team members or cross-functional project teams responsible for engagement programs and employee listening activities.
• Exercise independent judgment and discretion in matters of significance and maintain regular, consistent, and punctual attendance.
• Work nights and weekends on variable schedules as necessary and travel up to 50%.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for company technology and services, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• Eligible employees receive a range of benefits, personalized to support physical, financial, and emotional well-being.
• Base pay is supplemented by total rewards; most non-sales positions are eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Director