EMPLOYEE ENGAGEMENT SPECIALIST, ARKANSAS

Freeman Health System • Springdale, AR

8d

About The Position

The Employee Engagement Specialist enhances the employee experience in the Northwest Arkansas market by planning and coordinating organizational events and recognition programs aligned with company goals. The role manages event logistics from budgeting and vendor coordination through communications and on-site support, while ensuring compliance with organizational policies and safety standards. It also oversees employee recognition and rewards programs and evaluates engagement outcomes using data and feedback to support continuous improvement.

The specialist supports internal communications, onboarding, employee experience activities, and career development initiatives. The position also serves as a liaison to external partners and provides cross-functional support to Human Resources operations. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; the role may require occasional evening or weekend hours for events. The work environment is a normal office environment.

Requirements

• At least 3 years of customer service and/or healthcare experience.
• Excellent computer skills, including Microsoft Office applications and the ability to generate reports and manipulate and analyze data in Excel.
• Strong organizational and time-management skills, with the ability to manage multiple projects in a fast-paced healthcare environment.
• Excellent verbal and written communication skills and the ability to interact with employees, managers, administrators, and personnel at all professional levels.
• Ability to present programs and information in various formats to diverse audiences.
• Detail-oriented, proactive, accurate, and able to work independently and meet deadlines.
• Strong analytical thinking and problem-solving abilities, with a customer-service mindset.
• Ability to build collaborative relationships and work effectively across diverse teams.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience with event management software and data entry, including strong 10-key skills.
• Ability to prioritize and adapt in dynamic environments.
• Ability to work flexible hours, including occasional evenings or weekends for events.
• Occasional lifting up to 50 pounds; normal range of hearing; prolonged sitting and extensive standing, walking, bending, and stooping; sufficient sensory-motor dexterity to operate office equipment as needed.

Nice To Haves

• Human Resources background or foundational knowledge.
• Experience in a healthcare setting.
• Experience in employee engagement, community involvement, or career development.

Responsibilities

• Plan, coordinate, and execute employee engagement and organizational events aligned with organizational goals.
• Manage event timelines, budgets, logistics, vendor coordination, and on-site support.
• Coordinate venue selection, catering, audiovisual needs, décor, registration, and attendee communications.
• Track event outcomes, report results, conduct post-event evaluations, and recommend improvements.
• Ensure activities and events comply with organizational policies, safety standards, and regulatory requirements.
• Lead and support employee recognition and rewards programs, including timely acknowledgment of staff contributions.
• Coordinate recognition initiatives such as awards programs, including nominations, voting, communications, and reward distribution.
• Maintain inventory and oversee procurement of event materials and recognition items.
• Support employee engagement initiatives, participate on engagement teams, and manage internal communication platforms such as social media pages.
• Assist with onboarding, new hire orientation, and general employee support programs.
• Provide employees with guidance and resources regarding career development and internal growth opportunities.
• Coordinate employee feedback processes, including satisfaction surveys and reporting results.
• Serve as a liaison with external partners, including educational institutions and community groups.
• Provide cross-functional support to Human Resources operations, including front desk or administrative backup coverage.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan with employer match
• Wellness program with discounts on health insurance or a cash bonus for participation
• Milestone payments based on longevity of employment
• Paid Time Off (PTO)
• Extended sick pay
• Access to a learning center for Freeman family members
• Payroll deduction at select locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed