Director, eLearning & Training Management

Insmed Incorporated•NJ Corporate Headquarters, NJ

3d•$177,000 - $242,000•Hybrid

About The Position

The Director, eLearning & Training Management leads Insmed’s global Training function, including governance, oversight, and continuous improvement of the enterprise Learning Management System (LMS) and related training processes across GxP and non-GxP functions. Reporting to the Senior Director, Global Quality Assurance, this role establishes and maintains an effective, compliant, and scalable training framework that supports regulatory requirements, organizational capabilities, and enterprise objectives. The Director provides strategic direction and operational leadership for training governance, learning technologies, compliance, process optimization, and performance monitoring. The role works with cross-functional stakeholders to improve training effectiveness, operational efficiency, and the learner experience through data-driven insights, automation, and innovative learning approaches. It also leads the Training team, oversees LMS vendor relationships and system lifecycle and compliance activities, and represents training processes and LMS governance during inspections, audits, and assessments. This hybrid role is based at Insmed’s Bridgewater, New Jersey office, with remote work available and in-person collaboration as needed. Occasional domestic and international travel of approximately 5–10% is required. The listed annual pay range is $177,000–$242,000.

Requirements

Master’s degree in a related discipline and at least 8 years of progressive experience in enterprise training or learning management in the pharmaceutical or biotechnology industry; alternatively, a bachelor’s degree in a related discipline and at least 12 years of such experience.
Progressive experience in enterprise training or learning management within the pharmaceutical or biotechnology industry.
Demonstrated experience managing teams, developing talent, and driving results through cross-functional collaboration in a global, matrixed organization.
Extensive experience in strategic management, governance, implementation, and continuous improvement of enterprise LMS platforms supporting GxP and non-GxP functions.
Strong knowledge of applicable U.S. and international regulatory requirements, GxP standards, and quality and compliance expectations in global pharmaceutical environments.
Ability to develop and execute enterprise training strategies aligned with learning capabilities, compliance requirements, and business objectives.
Demonstrated success leading complex cross-functional initiatives, driving organizational change, and delivering measurable improvements in operational performance and training effectiveness.
Strong understanding of computerized system lifecycle management, validation principles, and related quality processes in regulated environments.
Strong business acumen, strategic thinking, and analytical capabilities, including the ability to use performance metrics and emerging technologies to drive innovation and continuous improvement.
Excellent executive communication, stakeholder management, and influencing skills, including the ability to communicate complex topics clearly across organizational levels.

Nice To Haves

Experience working in global pharmaceutical environments, including the EU and Japan.
Experience supporting global health authority inspections, regulatory audits, and associated compliance activities.

Responsibilities

Provide strategic leadership and oversight of the global enterprise training program, establishing scalable processes, governance frameworks, and standards for GxP and non-GxP functions.
Lead development, implementation, and ongoing evolution of the enterprise training strategy, including new-hire onboarding, foundational curricula, annual training requirements, and emerging learning needs.
Align training programs, processes, and technologies with business priorities, regulatory requirements, and organizational capabilities through cross-functional stakeholder engagement.
Provide strategic direction and operational oversight of the enterprise LMS, including system governance, business requirements, lifecycle management, enhancements, and continuous improvement.
Oversee global LMS operations through direct team leadership and collaboration with functional stakeholders, regional representatives, and system administrators.
Establish and monitor KPIs for training compliance, operational performance, and training effectiveness; use data, stakeholder feedback, and process assessments to identify risks and improvements.
Champion innovation, automation, and emerging learning technologies to simplify processes, improve operational efficiency, and enhance learning effectiveness.
Lead, coach, and develop the Training team by setting objectives, accountability, and performance expectations and developing succession and capability plans.
Oversee LMS lifecycle and compliance activities, including releases, change controls, deviations, CAPAs, periodic reviews, audit trail reviews, procedures, and documentation.
Partner with technical and validation teams on LMS validation, risk management, and ongoing system compliance.
Serve as the enterprise subject matter expert for training processes and LMS governance, and provide leadership during regulatory inspections, internal audits, and external assessments, including oversight of commitments and remediation.
Oversee LMS vendor relationships, service performance, contractual obligations, licensing, and commercial considerations in alignment with business requirements, service expectations, and financial objectives.

Benefits

Comprehensive medical coverage
Dental insurance
Vision insurance
Mental health support
Annual wellbeing reimbursement
Employee Assistance Program (EAP)
Generous paid time off policies
Fertility and family-forming benefits
Caregiver support
Flexible work schedules
401(k) plan with competitive company match
Annual equity awards
Employee Stock Purchase Plan (ESPP)
Company-paid life insurance
Company-paid disability insurance
Company Learning Institute, including LinkedIn Learning, skill-building workshops, leadership programs, mentorship connections, and networking opportunities
Employee resource groups
Service and recognition programs
Opportunities to connect, volunteer, and give back