Director, Digital Compliance and Accessibility

University of Florida•Gainesville, FL

About The Position

This position serves as the UF’s designated compliance official for the Digital Accessibility Compliance Program. The Director will lead the development, implementation, and ongoing management of a new enterprise-wide accessibility compliance program. This role will oversee day-to-day operations, ensure alignment with regulatory requirements and institutional priorities, and establish workflows, priorities, and service delivery standards for accessibility compliance activities. The Director will manage intake and response processes for accessibility plans and accessibility conformance reports/VPATs submitted by colleges and departments, and engage with external vendors as needed to address accessibility conformance and compliance matters.

Requirements

Master’s degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.
Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment

Nice To Haves

Doctorate or Master’s degree in Information Technology, Computer Science, Educational Technology, Public Administration, Compliance, or a related field, or an equivalent combination of education and experience
Minimum of six (6) years of progressively responsible experience in digital accessibility, IT compliance, compliance program management, ADA compliance, or a related field
Certified Compliance and Ethics Professional (CCEP)
Demonstrated experience leading or managing an ADA program in a complex organization
Demonstrated experience interpreting and applying accessibility and regulatory standards such as WCAG, ADA, Section 508, and related frameworks
Experience developing and delivering training or presentations to diverse adult audiences
Strong communication, interpersonal, and relationship-building skills with the ability to work effectively across all organizational levels
Strong analytical, problem-solving, and technical writing skills with the ability to research, interpret, and apply complex laws and regulations
Experience working collaboratively with cross-functional teams and advising stakeholders, including senior leadership, on compliance matters
Demonstrated ability to manage sensitive information with discretion and maintain confidentiality
Proficiency with Microsoft Office applications (Excel, Word, PowerPoint) and virtual collaboration platforms (e.g., Zoom, Teams)
Demonstrated attention to detail and ability to produce clear, polished, publication-ready written materials
Experience with Maxient, SmartSheets, or other similar information management systems
Demonstrated strong writing and proofreading skills, producing final work products that are polished and ready for publication.

Responsibilities

Serve as the UF’s designated compliance official for the Digital Accessibility Compliance Program
Lead the development, implementation, and ongoing management of a new enterprise-wide accessibility compliance program
Oversee day-to-day operations and ensure alignment with regulatory requirements and institutional priorities
Establish workflows, priorities, and service delivery standards for accessibility compliance activities
Manage intake and response processes for accessibility plans and accessibility conformance reports/VPATs submitted by colleges and departments
Engage with external vendors, as needed, and in collaboration with procurement and UF partners to address accessibility conformance and compliance matters.
Supervise compliance analysts and any administrative support staff assigned to the program
Provide coaching, performance management, and professional development
Support onboarding, training, and skill development of team members
Foster a collaborative, service-oriented team culture
Develop, implement, and maintain policies, standards, and procedures related to digital accessibility compliance
Interpret and apply applicable regulations, including ADA, Section 508, and WCAG guidelines
Ensure alignment of accessibility practices with institutional and system-wide requirements
Provide authoritative guidance on compliance matters to campus stakeholders
Conduct 1:1 consultations and group training sessions to support departments in developing Digital ADA Accessibility Compliance Plans
Advise faculty, staff, and leadership on accessibility requirements, risks, and remediation strategies
Collaborate with UFIT, procurement, legal, and administrative units to integrate accessibility into institutional processes
Serve as liaison to internal committees and external stakeholders on accessibility-related matters
Lead audits and reviews of digital systems, websites, and ICT for compliance
Oversee tracking of compliance status, findings, and remediation efforts
Identify risks and develop mitigation strategies to address gaps or vulnerabilities
Support retrospective reviews and compliance assessments
Establish governance frameworks, performance metrics, and continuous improvement initiatives
Support planning for program growth, including staffing models and resource allocation
Contribute to institutional strategy related to accessibility compliance and digital compliance