Director, Digital Compliance and Accessibility

University of Florida • Gainesville, FL

3d

About The Position

The Director, Digital Compliance and Accessibility will serve as the UF’s designated compliance official for the Digital Accessibility Compliance Program. This role leads the development, implementation, and ongoing management of a new enterprise-wide accessibility compliance program. The position oversees day-to-day operations, ensures alignment with regulatory requirements and institutional priorities, and establishes workflows, priorities, and service delivery standards for accessibility compliance activities. Responsibilities include managing intake and response processes for accessibility plans and accessibility conformance reports/VPATs, and engaging with external vendors to address accessibility conformance and compliance matters.

Requirements

• Master’s degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.
• Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment

Nice To Haves

• Doctorate or Master’s degree in Information Technology, Computer Science, Educational Technology, Public Administration, Compliance, or a related field, or an equivalent combination of education and experience
• Minimum of six (6) years of progressively responsible experience in digital accessibility, IT compliance, compliance program management, ADA compliance, or a related field
• Certified Compliance and Ethics Professional (CCEP)
• Demonstrated experience leading or managing an ADA program in a complex organization
• Demonstrated experience interpreting and applying accessibility and regulatory standards such as WCAG, ADA, Section 508, and related frameworks
• Experience developing and delivering training or presentations to diverse adult audiences
• Strong communication, interpersonal, and relationship-building skills with the ability to work effectively across all organizational levels
• Strong analytical, problem-solving, and technical writing skills with the ability to research, interpret, and apply complex laws and regulations
• Experience working collaboratively with cross-functional teams and advising stakeholders, including senior leadership, on compliance matters
• Demonstrated ability to manage sensitive information with discretion and maintain confidentiality
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint) and virtual collaboration platforms (e.g., Zoom, Teams)
• Demonstrated attention to detail and ability to produce clear, polished, publication-ready written materials
• Experience with Maxient, SmartSheets, or other similar information management systems
• Demonstrated strong writing and proofreading skills, producing final work products that are polished and ready for publication.

Responsibilities

• Serve as the UF’s designated compliance official for the Digital Accessibility Compliance Program
• Lead the development, implementation, and ongoing management of a new enterprise-wide accessibility compliance program
• Oversee day-to-day operations and ensure alignment with regulatory requirements and institutional priorities
• Establish workflows, priorities, and service delivery standards for accessibility compliance activities
• Manage intake and response processes for accessibility plans and accessibility conformance reports/VPATs submitted by colleges and departments
• Engage with external vendors, as needed, and in collaboration with procurement and UF partners to address accessibility conformance and compliance matters.
• Supervise compliance analysts and any administrative support staff assigned to the program
• Provide coaching, performance management, and professional development
• Support onboarding, training, and skill development of team members
• Foster a collaborative, service-oriented team culture
• Develop, implement, and maintain policies, standards, and procedures related to digital accessibility compliance
• Interpret and apply applicable regulations, including ADA, Section 508, and WCAG guidelines
• Ensure alignment of accessibility practices with institutional and system-wide requirements
• Provide authoritative guidance on compliance matters to campus stakeholders
• Conduct 1:1 consultations and group training sessions to support departments in developing Digital ADA Accessibility Compliance Plans
• Advise faculty, staff, and leadership on accessibility requirements, risks, and remediation strategies
• Collaborate with UFIT, procurement, legal, and administrative units to integrate accessibility into institutional processes
• Serve as liaison to internal committees and external stakeholders on accessibility-related matters
• Lead audits and reviews of digital systems, websites, and ICT for compliance
• Oversee tracking of compliance status, findings, and remediation efforts
• Identify risks and develop mitigation strategies to address gaps or vulnerabilities
• Support retrospective reviews and compliance assessments
• Establish governance frameworks, performance metrics, and continuous improvement initiatives
• Support planning for program growth, including staffing models and resource allocation
• Contribute to institutional strategy related to accessibility compliance and digital compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Director