Director, Concessions
About The Position
The Director, Concessions is a hands-on leadership position supporting food and beverage operations for the Inland Empire 66ers. The role contributes directly to day-to-day concessions execution, team development, and the overall fan experience, while providing an opportunity to develop the skills and experience needed for a future food and beverage leadership role within Diamond Baseball Holdings (DBH). Although the role carries a Director title, it is designed as a development opportunity, with the expectation that the individual may grow into a full concessions leadership role as opportunities arise across DBH-operated clubs. The position supports concessions operations during games and events, including staffing, setup, service, and breakdown. It also works with club leadership on staffing plans, inventory, service execution, food quality, cleanliness, safety, presentation, and operational improvements. The role assists with recruiting, onboarding, training, and coaching staff, while gaining exposure to labor management, cost control, revenue optimization, performance tracking, promotions, menu updates, and other operational initiatives. As part of DBH’s effort to build a pipeline of food and beverage leaders, the Director, Concessions will develop an understanding of concessions operations in a high-volume sports environment, build leadership and management capabilities through hands-on experience, and gain exposure to DBH standards and expectations. The individual may be considered for future Director, F&B or equivalent leadership roles within the DBH portfolio as positions become available.
Requirements
- 3–6+ years of experience in food and beverage, hospitality, or venue operations.
- Prior supervisory or management experience.
- Strong attention to detail and a focus on execution and guest experience.
- Excellent communication skills and a hands-on, team-first leadership style.
- Desire to grow into a senior leadership role within a multi-unit organization.
- Willingness to relocate in the future for advancement opportunities.
Nice To Haves
- Experience in high-volume environments such as sports, entertainment, hospitality, or similar.
Responsibilities
- Support and execute concessions operations during games and events, including staffing, setup, service, and breakdown.
- Provide visible, hands-on leadership during events to help ensure smooth and efficient operations.
- Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction.
- Partner with club leadership on concessions performance, staffing plans, inventory, and service execution.
- Help maintain standards for food quality, cleanliness, safety, and presentation.
- Identify operational gaps and help implement solutions that improve efficiency and consistency.
- Assist in recruiting, onboarding, and training concessions staff and supervisors.
- Provide day-to-day coaching and feedback to part-time and full-time team members.
- Support the development of frontline leadership within the concessions operation.
- Gain experience in labor management, cost control, and revenue optimization.
- Assist with performance tracking and identify opportunities for growth and improvement.
- Support promotions, menu updates, and operational initiatives.
Benefits
- Opportunity to gain hands-on experience in a high-profile Single-A environment.
- Clear pathway to a long-term leadership role within the DBH portfolio.
- Exposure to best practices across a multi-club organization.
- Opportunity to be part of a team focused on delivering exceptional fan experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
