Director, Community Partnerships

City Year • San Jose, CA

3d

About The Position

The Director, Community Partnerships serves as a bridge between City Year Bay Area and the broader community. The Director builds and stewards relationships with schools, districts, colleges, universities, youth-serving organizations, alumni, and community partners to expand awareness of City Year service and strengthen a local pipeline of prospective AmeriCorps members. Working closely with local site leaders and City Year’s national Recruitment and Admissions team, and supervising a Community Partnerships Manager, the Director develops community-based sourcing strategies, creates opportunities for prospective candidates to learn about service, and supports their transition from local outreach into the application and admissions process.

This is a community-facing role involving regular travel throughout the Bay Area and occasional travel elsewhere in California. The Director reports to the Chief of Staff and works from the main office, with travel to various locations throughout the Bay Area. Work may include occasional early mornings, evenings, or weekends for recruitment and community events. The position operates in professional office, community, educational, and event settings and requires reliable internet access for remote or flexible work arrangements.

Requirements

• At least four years of experience in community partnerships, recruitment, outreach, relationship management, higher education, youth development, or a comparable field.
• Demonstrated experience building and sustaining partnerships with educational institutions, community-based organizations, or other external stakeholders.
• Experience developing and executing outreach plans, managing multiple relationships, and using data to assess progress and improve strategy.
• Strong written, verbal, facilitation, and presentation skills for engaging a range of audiences.
• Authorization and documentation to work in the United States.
• Ability to complete required background clearances for work connected to school-age children, when applicable.
• Ability to use relationship-management, recruitment, or applicant-tracking tools to document outreach and monitor pipeline activity.
• Ability to analyze engagement and recruitment data and translate findings into practical improvements.
• Proficiency with standard workplace productivity and virtual collaboration tools.
• Ability to sit for extended periods and occasionally stand or walk; manual dexterity for typing, writing, and handling standard office equipment; and visual acuity to read screens and printed materials.
• Ability to hear and participate in conversations and respond to phone calls, and to communicate clearly in person, by phone, virtually, and in writing.
• Ability to occasionally lift or carry items up to 20 pounds, such as outreach materials or event supplies.
• Ability to travel regularly throughout the Bay Area and occasionally elsewhere in California for meetings, outreach, and events.
• Valid driver’s license when driving is necessary to perform job duties.
• Reliable internet access for remote or flexible work arrangements.

Nice To Haves

• Experience with AmeriCorps, national service, college access, workforce development, or early-career recruitment.
• Knowledge of Bay Area schools, colleges, universities, youth-serving organizations, and community networks.
• Experience using a customer relationship management or applicant tracking system to document outreach and analyze engagement.
• City Year or AmeriCorps experience.

Responsibilities

• Identify, assess, and prioritize schools, colleges, universities, youth-serving organizations, and other community partners that can expand access to City Year service opportunities.
• Develop and implement a strategic partnership plan with goals, outreach strategies, stewardship practices, and measures of progress.
• Cultivate champions within partner organizations who can connect prospective candidates to City Year and increase awareness of its mission and AmeriCorps member experience.
• Maintain relationships with existing partners and develop new partnerships aligned with local recruitment and community engagement priorities.
• Create and execute a local outreach pipeline that includes high-yield and emerging partner organizations.
• Represent City Year at career fairs, community meetings, classroom visits, presentations, workshops, and other outreach events.
• Develop opportunities for prospective candidates to engage with City Year staff, AmeriCorps members, alumni, and community champions.
• Track outreach activity, recruitment leads, partner engagement, and conversion trends, and use findings to improve strategy.
• Manage, coach, and develop the Community Partnerships Manager through clear expectations, check-ins, feedback, and professional development support.
• Set the Community Partnerships Manager’s priorities, roles, goals, and success measures in alignment with local strategy.
• Support the Community Partnerships Manager in relationship-building, outreach planning, partner follow-up, and candidate-pipeline development.
• Promote an inclusive, collaborative team environment focused on accountability, learning, communication, and shared ownership of results.
• Coordinate workloads, remove barriers, and ensure the Community Partnerships Manager has the information, tools, and cross-functional connections needed to succeed.
• Partner with the national Corps Talent Acquisition team to align local outreach and sourcing with national recruitment priorities, systems, timelines, and the nationally led application and admissions process.
• Maintain communication with national recruitment counterparts about partnership activity, candidate leads, pipeline priorities, opportunities, and barriers.
• Collaborate with national recruitment counterparts, local site leaders, and marketing partners on coordinated outreach and communications about City Year Bay Area’s impact and AmeriCorps member experience.
• Clarify ownership and handoffs between local outreach and national recruitment, share timely candidate and partner information, and support prospects moving into the application and admissions process.
• Partner with the national recruitment team and local program leaders on outreach to current AmeriCorps members interested in returning for another year of service.
• Serve as a liaison for external partners seeking volunteer engagement, service opportunities, presentations, or other connections to City Year Bay Area.
• Represent City Year Bay Area at community events and relationship-building opportunities that advance awareness, recruitment, and partnership goals.
• Collaborate with alumni leaders and internal partners on alumni communications, events, surveys, and other engagement activities.
• Coordinate community opportunities and maintain accurate, accessible information for relevant staff and AmeriCorps members.
• Collaborate with teammates to achieve shared goals and foster an inclusive environment; model a growth mindset and commitment to City Year’s culture and values.
• Use relationship-management, recruitment, or applicant-tracking tools to document outreach and monitor pipeline activity; analyze engagement and recruitment data and translate findings into practical improvements.
• Use standard workplace productivity and virtual collaboration tools.

Benefits

• Vacation, sick days, and organization holidays for eligible full-time employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Accidental death and dismemberment coverage.
• Disability coverage.
• Flexible Spending Accounts (FSA).
• 401(k) plan(s).
• Other benefit programs made available to eligible employees under applicable plan documents and company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed